Job Overview
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and Development
flexible scheduling
Job Description
Hard Rock Casino Bristol is a renowned entertainment and gaming venue known for its vibrant atmosphere and exceptional guest services. As a part of the global Hard Rock brand, the casino offers an eclectic mix of gaming, dining, and live entertainment experiences that appeal to a diverse clientele seeking fun, excitement, and memorable moments. The company places a strong emphasis on the well-being of its team members, recognizing that their health and happiness are integral to delivering outstanding customer service. This commitment is reflected in their comprehensive benefits package designed to help employees maintain a healthy work-life balance, stay healthy, and plan for their future. The package varies depending on employment status, ensuring a suitable level of support for all staff members.
The role of a team member in the stewarding department at Hard Rock Casino Bristol is crucial in maintaining the cleanliness and sanitation standards across all food outlets within the casino. This position requires the incumbent to perform a variety of cleaning duties as directed by the Supervisor - Stewarding. The team member may rotate between different food and beverage kitchen areas to support operational needs effectively. The job demands attention to detail and a proactive approach to ensure all areas, from floors and walls to kitchen equipment and garbage disposal units, are spotless and comply with health and safety standards.
The stewarding team member plays an essential role in creating an inviting ambiance that encourages guests to choose Hard Rock Casino Bristol for their gaming and dining entertainment. Beyond cleaning, the incumbent acts as a mentor to fellow team members, promoting superior guest service and team cohesion. Participation in meetings and adherence to assigned follow-ups are part of the responsibilities, reflecting a culture of continuous improvement and communication within the department.
The position entails both essential and non-essential functions. Essential duties include emptying and cleaning garbage cans and grease barrels, cleaning floors, walls, ceilings, kitchen equipment including grills, fryers, and ovens, as well as sorting garbage and cleaning floor drains and grease traps. Non-essential functions might include attending seminars to enhance job-related knowledge and skills.
This role requires flexibility in working hours, including holidays, weekends, and potentially unusual shifts, to meet the operational demands of the casino. Candidates should be capable of adapting to varying shift schedules and should demonstrate sound judgment in both standard and non-standard situations. They must be at least 18 years old and are required to pass background checks and drug screenings as per company policy and regulatory requirements.
Overall, this stewarding position at Hard Rock Casino Bristol is an excellent opportunity for individuals seeking to work in a dynamic entertainment environment where cleanliness, team collaboration, guest satisfaction, and personal responsibility are key. The role offers on-the-job training, fostering professional growth while contributing significantly to the casino's reputation for excellence in guest services and operational standards.
The role of a team member in the stewarding department at Hard Rock Casino Bristol is crucial in maintaining the cleanliness and sanitation standards across all food outlets within the casino. This position requires the incumbent to perform a variety of cleaning duties as directed by the Supervisor - Stewarding. The team member may rotate between different food and beverage kitchen areas to support operational needs effectively. The job demands attention to detail and a proactive approach to ensure all areas, from floors and walls to kitchen equipment and garbage disposal units, are spotless and comply with health and safety standards.
The stewarding team member plays an essential role in creating an inviting ambiance that encourages guests to choose Hard Rock Casino Bristol for their gaming and dining entertainment. Beyond cleaning, the incumbent acts as a mentor to fellow team members, promoting superior guest service and team cohesion. Participation in meetings and adherence to assigned follow-ups are part of the responsibilities, reflecting a culture of continuous improvement and communication within the department.
The position entails both essential and non-essential functions. Essential duties include emptying and cleaning garbage cans and grease barrels, cleaning floors, walls, ceilings, kitchen equipment including grills, fryers, and ovens, as well as sorting garbage and cleaning floor drains and grease traps. Non-essential functions might include attending seminars to enhance job-related knowledge and skills.
This role requires flexibility in working hours, including holidays, weekends, and potentially unusual shifts, to meet the operational demands of the casino. Candidates should be capable of adapting to varying shift schedules and should demonstrate sound judgment in both standard and non-standard situations. They must be at least 18 years old and are required to pass background checks and drug screenings as per company policy and regulatory requirements.
Overall, this stewarding position at Hard Rock Casino Bristol is an excellent opportunity for individuals seeking to work in a dynamic entertainment environment where cleanliness, team collaboration, guest satisfaction, and personal responsibility are key. The role offers on-the-job training, fostering professional growth while contributing significantly to the casino's reputation for excellence in guest services and operational standards.
Job Requirements
- Must obtain and maintain valid licenses/certifications per federal, state and Virginia Lottery regulations
- Must successfully pass background check
- Must successfully pass drug screening
- Must be at least eighteen (18) years of age
- Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours
Job Qualifications
- Related education and experience may be interchangeable on a year for year basis
- Knowledge of janitorial duties
- Knowledge of machines and equipment used including man lifts, high-speed floor care equipment and hand tools
- Ability to be flexible to work varying shifts and time schedules
- Ability to apply sound judgment in standard and non-standard situations with limited variables
- Ability to inspect work areas thoroughly
Job Duties
- Creates an atmosphere that induces guests to choose Hard Rock Casino Bristol for gaming entertainment
- Responsible for actively building and retaining guest relations and acts as a mentor to team members to provide superior guest service
- Empties and cleans garbage cans
- Empties grease barrels and trays
- Cleans floors, walls, and ceilings
- Sorts garbage
- Cleans floor drains and grease traps
- Cleans kitchen equipment, grill, fryer, ovens, etc.
- Attend and participate in meetings, completing follow-up as assigned
- Perform work regularly and predictably
- Other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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