HEART OF THE HOUSE TEAM MEMBER

Thousand Oaks, CA, USA|Onsite

Job Overview

Employment Type

Part-time

Hourly

Compensation

Hourly

Range $16.90 - $17.00

Work Schedule

Day Shifts

Benefits

Tip pool

uniforms

on the job training

team meals

Employee Discounts

Job Description

This opportunity is with a dynamic restaurant team that emphasizes the Heart of the House role—integral to delivering an exceptional dining experience through meticulous food preparation and teamwork. The establishment prides itself on maintaining high standards of taste, texture, quality, yield, and presentation in every dish served. Working here means becoming part of a team that values respect, loyalty, and a shared mission to provide outstanding service and food quality in a fast-paced and customer-focused environment. The restaurant caters to a diverse clientele and focuses heavily on safety, sanitation, and continuous improvement to remain a leader in the dining industry.

The Heart of the House team member plays a critical role within the kitchen by preparing food items according to precise methods detailed in the Production Book. This position requires a strong commitment to maintaining cleanliness, organization, and strict adherence to safety guidelines. Team members are expected to safely operate grill and sandwich equipment, manage food storage and labeling in accordance with health department standards, and minimize waste by careful handling of food products. Excellent communication with kitchen management ensures the timely replenishment of ingredients and smooth kitchen operations. The role also necessitates participation in team meetings and proactive contributions toward enhancing workflow and product quality.

This position is classified as non-exempt and paid hourly, with starting wages ranging from minimum wage up to $17.00 per hour, plus inclusion in a tip pool. It is an excellent entry-level opportunity for individuals looking to grow their careers in the hospitality industry while honing their culinary skills and teamwork abilities. Ideal candidates understand the importance of their role in a collaborative restaurant environment and possess a positive attitude emphasizing a Happiness to Serve ethos. There are uniform standards and personal hygiene expectations to ensure a professional and sanitary kitchen environment. Ultimately, this position is suited for motivated individuals who seek a challenging yet rewarding role that supports the restaurant's mission and values.

Job Requirements

Has or obtains California Food Handler certification before commencing work and maintains certification throughout employment
At least 18 years of age
Able to communicate clearly with managers, heart of the house and front of the house personnel in English
Able to reach, bend, stoop and frequently lift up to 35 pounds
Able to work in a standing position for long periods of time
Able to work in a fast-paced kitchen environment
Able to work in hot, wet, humid and loud environment for long periods of time
Can hear with 100 percent accuracy with correction
Can see 20/20 with correction

Job Qualifications

Possesses a positive attitude and works well with others
A happiness to serve is essential
Able to communicate clearly with managers, heart of the house and front of the house personnel in English
Proficient reader in either English or Spanish
Can accurately follow a recipe, use a scale and use measuring tools
Able to reach, bend, stoop and frequently lift up to 35 pounds
Able to work in a standing position for long periods of time up to 12 hours on occasion
Able to work in a fast-paced kitchen environment
Able to work in hot, wet, humid and loud environment for long periods of time
Can hear with 100 percent accuracy with correction
Can see 20/20 with correction
Has or obtains California Food Handler certification before commencing work and maintains certification throughout employment
At least 18 years of age

Job Duties

Maintains a team and guest focus while performing duties
Demonstrates respect and loyalty to the entire team every shift
Understands his/her role as a team player with both Heart of the House and Front of the House Team Members, working together to achieve common goals
Is happy to serve
Understands his/her role in achieving our mission statement
Assumes responsibility for the correct preparation of food products
Prepares product as described in the production book
Safely operates all equipment involved in grill and sandwich preparation
Learns about other kitchen equipment before use
Adheres to all health department and sanitation standards
Labels food products according to health department and company standards
Ensures all products are handled to minimize time in the temperature danger zone
Keeps work area clean and organized
Handles food product carefully to prevent waste
Communicates with kitchen manager regarding product needs
Attends all scheduled team meetings and brings suggestions for improvement
Performs other related duties as assigned by the kitchen manager or other members of the management team
Jumps in as needed to ensure the smooth and efficient operation of the restaurant as directed by management
Always adheres to safety standards
Demonstrates personal ethics, values and a sense of commitment in the work environment