Heart of House Lead CA

Buffalo Wild Wings is a popular American casual dining restaurant and sports bar franchise that specializes in Buffalo wings and sauces, alongside a diverse menu that includes burgers, wraps, salads, and a wide variety of drinks. Known for its vibrant atmosphere that combines great food with live sports viewing, Buffalo Wild Wings has grown into a well-recognized brand with locations nationwide. The company prides itself on providing a fun and friendly dining experience, focusing on quality food, attentive service, and an engaging environment for guests. Employing a team-oriented approach, Buffalo Wild Wings emphasizes teamwork, respect, and positive communication among its staff, maintaining high standards in food safety and customer satisfaction.

This open position focuses on the preparation and production of all menu items at Buffalo Wild Wings. It involves working across multiple stations such as Chip, Shake, Grill, Southwest, and Expo, ensuring efficient food preparation, quality control, and timely delivery of food to guests. The role requires a diligent individual capable of following detailed recipes and preparation instructions while maintaining cleanliness and food safety standards. The employee will be responsible for prepping ingredients according to shift demands, portioning items accurately, tracking waste, and managing various food stations in line with company guidelines. The position also requires ensuring all equipment is clean, properly functioning, and that all health and safety procedures are strictly followed.

This is a frontline kitchen role emphasizing hands-on food preparation, with responsibilities including maintaining fryer oil quality, managing cold rail stocks, cleaning and sanitizing the workstation, and ensuring proper food presentation. Additionally, the role acts as a communication link between the kitchen and front-of-house staff to facilitate smooth operations and enhance guest satisfaction. Scheduled shift changes require thorough cleaning and restocking duties, as well as equipment checks and support for other stations as needed. The employee must comply with all department procedures, service timelines, and quality standards, and perform other duties as assigned by supervisors.

The ideal candidate will possess knowledge of sanitation, food safety, and security procedures, excellent verbal and interpersonal communication skills, strong time management and organizational abilities, and the capability to work effectively within a team. Experience with ticket order management systems and a keen attention to detail are advantageous. Buffalo Wild Wings seeks reliable and dependable individuals who can maintain a high-paced, intense work environment, adhere to schedules, and help uphold the company’s commitment to outstanding guest service, teamwork, and quality food production. The role is suited for energetic, motivated team members eager to contribute to a dynamic restaurant environment and grow professionally within the hospitality industry.