Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and Development
Employee Discounts
Job Description
Lenbrook Healthcare Center is a renowned provider of senior living and healthcare services, dedicated to delivering an exceptional quality of life for its residents through compassionate care and comprehensive support. Known for its commitment to fostering a warm, inviting, and respectful environment, Lenbrook serves a community where seniors can thrive with dignity and respect. As part of its dedication to superior care, Lenbrook maintains high standards of hospitality within the healthcare setting, ensuring residents and guests enjoy a comfortable and pleasant dining experience.
The Healthcare Dining Server position at Lenbrook Healthcare Center plays a pivotal role in upholding these standards by delivering outstanding hospitality and dining services. This role is vital in creating a positive, welcoming, and safe atmosphere in the dining areas for residents and their guests. The Healthcare Dining Server is responsible for accurately taking meal orders, serving food and beverages, and effectively communicating resident preferences and dietary requirements to kitchen staff. This position requires not only excellent customer service skills but also a strong understanding of food safety, sanitation, and infection prevention protocols.
In addition to serving meals, the Dining Server supports resident well-being and overall satisfaction by providing attentive and compassionate service tailored to the unique needs of older adults and individuals with varying physical or cognitive abilities. The role demands a professional demeanor, adherence to Lenbrook’s dress code, and strict confidentiality regarding residents’ personal and medical information. Working in this fast-paced environment requires strong coordination and stamina, with the ability to balance and carry trays, stand and walk for extended periods, and maintain excellent communication with guests, kitchen, and team members.
This position is well-suited for individuals with prior serving experience who possess patience, empathy, and a respectful attitude towards seniors. High standards of workplace safety and emergency preparedness must be followed, ensuring all actions comply with federal, state, and local regulations as well as Lenbrook’s internal policies. The Healthcare Dining Server serves as an ambassador of the healthcare center’s values by providing exceptional dining service that contributes directly to residents’ quality of life and satisfaction. This role offers an employment opportunity in a rewarding and supportive environment where team members are valued for their contributions to resident care and hospitality.
The Healthcare Dining Server position at Lenbrook Healthcare Center plays a pivotal role in upholding these standards by delivering outstanding hospitality and dining services. This role is vital in creating a positive, welcoming, and safe atmosphere in the dining areas for residents and their guests. The Healthcare Dining Server is responsible for accurately taking meal orders, serving food and beverages, and effectively communicating resident preferences and dietary requirements to kitchen staff. This position requires not only excellent customer service skills but also a strong understanding of food safety, sanitation, and infection prevention protocols.
In addition to serving meals, the Dining Server supports resident well-being and overall satisfaction by providing attentive and compassionate service tailored to the unique needs of older adults and individuals with varying physical or cognitive abilities. The role demands a professional demeanor, adherence to Lenbrook’s dress code, and strict confidentiality regarding residents’ personal and medical information. Working in this fast-paced environment requires strong coordination and stamina, with the ability to balance and carry trays, stand and walk for extended periods, and maintain excellent communication with guests, kitchen, and team members.
This position is well-suited for individuals with prior serving experience who possess patience, empathy, and a respectful attitude towards seniors. High standards of workplace safety and emergency preparedness must be followed, ensuring all actions comply with federal, state, and local regulations as well as Lenbrook’s internal policies. The Healthcare Dining Server serves as an ambassador of the healthcare center’s values by providing exceptional dining service that contributes directly to residents’ quality of life and satisfaction. This role offers an employment opportunity in a rewarding and supportive environment where team members are valued for their contributions to resident care and hospitality.
Job Requirements
- High school diploma or GED preferred
- 1 year of serving experience
- Ability to stand and walk for extended periods of up to 8 plus hours per shift
- Frequent lifting, carrying, pushing, and pulling of items up to 25 to 50 pounds
- Continuous use of hands and arms for reaching, pouring, carrying trays, and handling glassware and utensils
- Ability to balance and carry large trays of food and beverages in a fast-paced environment
- Frequent bending, stooping, kneeling, and reaching including overhead
- Ability to work in a high-energy, sometimes crowded environment with moderate to loud noise levels
- Tolerance for varying conditions including dim lighting, temperature changes, and wet or slippery floors
- Strong coordination and stamina to maintain service standards during peak hours
- Clear verbal communication and hearing ability to interact with guests, team members, and kitchen or bar staff
Job Qualifications
- Ability to read, write, speak, and understand English sufficiently to communicate effectively with residents, guests, and team members
- Good communication and interpersonal skills
- Demonstrate compassion, patience, and respect when working with older adults and individuals with varying physical or cognitive abilities
- Ability to work independently and collaboratively as part of a team
- Ability to follow written and verbal instructions and adhere to established policies and procedures
Job Duties
- Provide exceptional customer service to residents, guests, and team members
- Greet residents and guests in a friendly, courteous, and professional manner
- Present menus, explain meal options, and accurately take resident orders
- Communicate meal orders, special requests, and dietary needs clearly and accurately to kitchen staff
- Maintain clean, organized, and sanitary dining and service areas at all times
- Follow all food safety, sanitation, infection prevention, and workplace safety policies and procedures
- Manage assigned workload efficiently and perform all duties required for designated service areas
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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