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Kedplasma USA logo

Healthcare Receptionist

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Paid Time Off
Retirement Savings Plans
Employee Discounts

Job Description

KEDPLASMA is a dedicated subsidiary of Kedrion Biopharma Inc., a leading biopharmaceutical company committed to developing and delivering therapies that improve and save lives. Specializing in the collection and procurement of high-quality plasma, KEDPLASMA plays a crucial role in the medical supply chain that supports life-saving plasma-derived therapies. As part of our team, you will join a mission-driven environment where every contribution helps patients worldwide who rely on these essential therapies. KEDPLASMA operates with a strong commitment to quality, safety, and respect for its donors and staff, fostering a community-centered workplace that values teamwork and individual growth.

The role ... Show More

Job Requirements

  • High school diploma or equivalent
  • Minimum 1 year of customer service experience preferably in healthcare, retail, or blood collection settings
  • Valid Clinical Laboratory Personnel license
  • Excellent interpersonal and communication skills
  • Strong attention to detail and commitment to regulatory compliance
  • Flexibility to work varied shifts including evenings, weekends, and holidays
  • Employment eligibility verification at time of hire
  • No visa sponsorship available

Job Qualifications

  • High school diploma or equivalent
  • Minimum of 1 year of customer service experience, preferably in healthcare, retail, or blood collection settings
  • Clinical Laboratory Personnel license
  • Excellent interpersonal skills and the ability to communicate clearly and professionally
  • Detail-oriented with a strong commitment to accuracy and regulatory compliance
  • Flexible to work varied hours, including evenings, weekends, and holidays as needed
  • Familiarity with FDA, cGMP, and OSHA standards is a plus

Job Duties

  • Greet and register donors while ensuring accurate and timely data entry
  • Guide donors through the health screening process, reviewing health history forms and determining if further medical review is necessary
  • Perform vital signs assessments including blood pressure, pulse, temperature, weight, and conduct fingerstick blood sampling
  • Prepare and calibrate screening equipment according to standard operating procedures, troubleshooting issues as needed
  • Monitor donor safety throughout the screening and donation processes, identifying and reporting any reactions to medical staff
  • Clearly explain the donation process, center policies, and safety guidelines to donors in a professional manner
  • Maintain accurate donor records, ensuring compliance with regulatory standards

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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