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Healthcare Host/Hostess

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $17.00 - $17.50
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Flexible work environment
Training and Development
Paid Time Off
Holidays
Medical insurance
Dental Insurance
Vision Insurance
Tuition Reimbursement
401k
Employee Discount Programs

Job Description

Sodexo is a global leader in providing integrated facilities management and food services, dedicated to enhancing the quality of life for individuals and communities worldwide. Operating for several decades, Sodexo partners with numerous organizations, including hospitals, educational institutions, corporations, and government agencies, to deliver personalized and high-quality services that foster productivity, well-being, and satisfaction. The company's commitment extends beyond delivering services; it is deeply invested in sustainability, diversity, inclusion, and social responsibility, creating a workplace culture that values every employee and encourages personal and professional growth. Sodexo's vast network and expertise make it a desirable employer for individuals seeking a meaningful career in service-oriented industries.

The Healthcare Host/Hostess position at Sodexo, specifically within the Osceola Regional Medical Center, is an integral role focused on creating a positive experience for patients, visitors, and hospital staff. This full-time role offers a competitive hourly wage between $17 and $17.50 and involves working varied shifts, primarily mornings, afternoons, evenings, and includes some weekends and holidays. The position demands flexibility and reliability given the fluctuating demands of the healthcare environment.

As a Healthcare Host/Hostess, you serve as an ambassador of Sodexo's values, providing warm and respectful hospitality that significantly enhances the patient experience. You will engage directly with patients, hospital personnel, and guests to ensure meal services are delivered accurately and timely, which is crucial in maintaining patient satisfaction and care standards. Responsibilities include communicating effectively to coordinate meal tray delivery, recording and managing special dietary needs, setting up meals at the bedside with personable interaction, managing meal carts, and maintaining cleanliness by discarding soiled trays. Additionally, taking inventory and restocking nourishment areas ensures smooth operation within the service environment.

The role not only requires a strong customer service orientation but also a proactive attitude towards maintaining a safe and healthy working environment. Attention to detail, time management, and adaptability to handle varying day-to-day activities are essential traits for success in this role. Sodexo encourages team collaboration and values reliability, making it important that hosts and hostesses attend work consistently and punctually.

Sodexo is known for supporting its workforce with comprehensive benefits that aid employees and their families. Beyond the standard compensation, employees receive access to training, development opportunities, and career advancement, aligning with Sodexo's goal of turning jobs into fulfilling careers. Benefits include paid time off, holidays, medical, dental, vision insurance, tuition reimbursement, 401k retirement plans, employee discount programs, and site-specific perks such as free meals, uniforms, safety equipment, and transportation support. This supportive environment fosters employee well-being and professional satisfaction.

Working at Sodexo means joining a diverse and inclusive company that values individuality and teamwork. The company embraces a culture of belonging where every employee's ideas and voices are appreciated. Sodexo’s strong commitment to equal opportunity employment ensures a respectful workplace free from discrimination based on protected characteristics. Employees are encouraged to bring their whole selves to work and to thrive within a collaborative and purpose-driven environment.

Overall, the Healthcare Host/Hostess role at Osceola Regional Medical Center through Sodexo offers an enriching opportunity to contribute meaningfully within the healthcare sector by providing compassionate service that enhances patient comfort and hospital operations. This position suits individuals who are empathetic, service-minded, and eager to be part of an organization dedicated to making a positive difference every day.

Job Requirements

  • High school diploma or equivalent preferred
  • Ability to work mornings, afternoons, evenings, and some weekends and holidays
  • Reliable attendance and punctuality
  • Strong interpersonal and communication skills
  • Ability to handle physical aspects of the job such as moving meal carts and standing for extended periods
  • Commitment to maintaining a safe and healthy work environment

Job Qualifications

  • Team-oriented
  • Adaptable
  • Reliable
  • Good communication skills
  • 0 - 1 year of related experience is beneficial
  • Ability to work flexible shifts including mornings, evenings, weekends and holidays

Job Duties

  • Effectively communicate with patients, staff and guests of the hospital to ensure accuracy and timelines of patient meal trays and floor stock
  • Record the amount and type of special food
  • Deliver meal carts to patient units
  • Aid in the meal set-up at bedside with direct patient contact
  • Discard soiled trays
  • Take inventory of nourishment areas, stock when necessary and accurately operate technical equipment
  • Attend work and show for scheduled shift on time with satisfactory regularity
  • Perform other duties as assigned depending on business necessities and client requirements

Job Criteria

Experience

Entry Level (1-2 years)


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