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Healthcare Host/Hostess

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $19.00
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Work Schedule

Flexible
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Benefits

Flexible work environment
ongoing training and development
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401k

Job Description

SodexoMagic, a dynamic and innovative joint venture between NBA Hall of Famer Earvin "Magic" Johnson and Sodexo, is an industry leader in providing exceptional food services, facilities management, and integrated solutions to diverse sectors including healthcare facilities, corporations, educational institutions, and aviation lounges. As a certified minority-owned company, SodexoMagic prides itself on fostering inclusive work environments where employees feel valued, respected, and empowered to bring their authentic selves to work. The company emphasizes culture and belonging, aiming to create a supportive and fair workplace where ideas are welcomed and contributions are recognized. SodexoMagic is committed to equal employment opportunity and provides accommodations for those who require assistance during the application process.

Founded on principles of teamwork, community partnership, and operational excellence, SodexoMagic leverages its strategic partnership to deliver innovative, client-focused services throughout the communities it serves. The organization also offers competitive pay and benefits packages that support employee well-being and career growth.

Specifically located at Atrium Health University City, SodexoMagic is currently seeking part-time Healthcare Hosts and Hostesses to join their dedicated team. This role is pivotal in ensuring patients and hospital guests receive warm, courteous service that enhances their overall healthcare experience. The part-time positions offer flexible and varying shifts, with an hourly wage of $19.00, inviting candidates with open availability or flexible schedules to thrive in this role.

As a Healthcare Host/Hostess at SodexoMagic, you will be an essential ambassador of hospitality within the healthcare environment. Your role centers on providing attentive and personalized customer service, managing meal tray delivery efficiently, and engaging with patients in a professional, compassionate manner. This position is not just about meal delivery — it’s about fostering a nurturing environment that promotes patient comfort and satisfaction.

Your responsibilities will include communicating effectively with hospital staff, patients, and guests to ensure timely and accurate meal service, recording special dietary needs, and delivering meal carts to patient units. You'll also assist with meal set-up at the bedside, engage in direct patient contact, manage soiled trays, and maintain stock levels in nourishment areas. Efficient operation of technical equipment and punctuality are critical for success in this role. Flexibility is also key, as duties may vary according to specific client needs and hospital requirements.

Working at SodexoMagic means becoming part of a collaborative team that values adaptability, reliability, and the commitment to maintaining a safe and healthy workplace. The ideal Healthcare Host/Hostess will have some prior experience, though the company is welcoming to candidates with zero to one year of related experience who are willing to learn and grow within the company.

SodexoMagic delivers a flexible work environment that supports work-life balance, allowing employees to be present for important moments beyond work. They offer ongoing training and development opportunities designed to help team members advance their careers. Comprehensive benefits packages may include paid time off, holidays, medical, dental, and vision insurance, tuition reimbursement, 401k plans, discount programs, and more. Certain positions may also provide unique, site-specific benefits such as free or subsidized shift meals, uniforms, safety shoes, transportation support, and parking accommodations.

This position at Atrium Health University City represents a unique opportunity for individuals passionate about customer service and healthcare hospitality to make a meaningful difference while working with a company recognized for its commitment to diversity, inclusion, and employee development.

Job Requirements

  • High school diploma or equivalent preferred
  • 0 to 1 year of related experience beneficial
  • Ability to communicate effectively
  • Open availability preferred
  • Reliable and punctual
  • Ability to maintain a safe and clean working environment
  • Willingness to perform other duties as assigned

Job Qualifications

  • High school diploma or equivalent preferred
  • 0 to 1 year of related experience beneficial
  • Strong communication and interpersonal skills
  • Ability to work in a team-oriented and adaptable environment
  • Commitment to maintaining a healthy and safe workplace
  • Ability to interact compassionately and professionally with patients and hospital staff

Job Duties

  • Effectively communicate with patients, staff and guests of the hospital to ensure accuracy and timelines of patient meal trays and floor stock
  • Record the amount and type of special food
  • Deliver meal carts to patient units
  • Aid in the meal set-up at bedside with direct patient contact
  • Discard soiled trays
  • Take inventory of nourishment areas, stock when necessary and accurately operate technical equipment
  • Attend work and show for scheduled shift on time with satisfactory regularity
  • Perform other duties as assigned depending on business necessities and client requirements

Job Criteria

Experience

Entry Level (1-2 years)


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