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Healthcare Host/Hostess

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $17.20
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Paid Time Off
Holidays
Medical insurance
Dental Insurance
Vision Insurance
Tuition Reimbursement
401k

Job Description

SSM Health Saint Louis University Hospital, located in a vibrant community, offers comprehensive medical services and is renowned for its commitment to quality patient care. As a part of the healthcare ecosystem, the hospital benefits from a partnership with Sodexo, a global leader in food service and facilities management, known for creating meaningful experiences that enhance everyday life. Sodexo values a culture of inclusion and respect, striving to create a work environment where employees feel valued and are encouraged to thrive. The partnership between SSM Health and Sodexo ensures that patients receive not only excellent medical treatment but also an exceptional level of hospitality and service. This collaborative approach aims to build a better life for everyone involved, focusing on improving quality of life through compassionate care and efficient operations.

The role of Healthcare Host/Hostess at SSM Health Saint Louis University Hospital is both impactful and essential. Working full-time or part-time with a consistent pay rate of $17.20 per hour, the position primarily involves welcoming patients, staff, and guests, ensuring their experience within the hospital is warm and positive. The Healthcare Host/Hostess acts as a key liaison in the delivery of meals and supplies, directly contributing to the comfort and satisfaction of patients. Responsibilities include communicating effectively to guarantee timely and accurate delivery of patient meal trays and floor stock, maintaining records of special food orders, and setting up meals at the patient bedside. The role requires attention to detail when discarding soiled trays, taking inventory of nourishment areas, and operating technical equipment. Time management and reliability are critical, as employees must attend scheduled shifts punctually, including mornings, afternoons, some weekends, and holidays.

Working in this role provides flexible scheduling and opportunities for professional growth through ongoing training and development. Employees benefit from a supportive environment that values teamwork, adaptability, and maintaining a safe workplace. Sodexo offers a comprehensive benefits package including paid time off, holidays, medical, dental, and vision insurance, tuition reimbursement, 401k plans, discount programs, and optional site-specific perks such as free meals, uniforms, safety gear, and transportation support. Overall, the Healthcare Host/Hostess position at SSM Health Saint Louis University Hospital is an excellent opportunity for individuals seeking a meaningful role in healthcare hospitality, where they can contribute to patient care and enjoy a rewarding work environment that fosters personal and professional success.

This position suits individuals who prioritize excellent customer service, have the ability to handle patient interactions with empathy, and are committed to supporting a healthy and safe environment within the hospital. Whether you are starting your career in healthcare or looking to continue your journey in a dynamic setting, this role offers a chance to make a tangible difference every day.

Job Requirements

  • high school diploma or equivalent
  • ability to communicate effectively with patients, staff, and guests
  • ability to manage time and attend scheduled shifts punctually
  • willingness to perform physical tasks such as delivering meal carts and discarding trays
  • ability to operate technical equipment accurately
  • flexibility to work mornings, afternoons, some weekends, and holidays
  • commitment to teamwork and maintaining safety standards

Job Qualifications

  • team-oriented
  • adaptable
  • reliable
  • nurturer of a healthy and safe working environment
  • 0 - 1 year of related experience beneficial

Job Duties

  • effectively communicate with patients, staff and guests of the hospital to ensure accuracy and timelines of patient meal trays and floor stock
  • record the amount and type of special food
  • deliver meal carts to patient units
  • aid in the meal set-up at bedside with direct patient contact
  • discard soiled trays
  • take inventory of nourishment areas, stock when necessary and accurately operate technical equipment
  • attend work and show for scheduled shift on time with satisfactory regularity
  • perform other duties as assigned based on business necessities and client requirements

Job Criteria

Experience

Entry Level (1-2 years)


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