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Health Unit Secretary

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $22.23
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Vision Insurance
flex spending
Employee assistance program
Student Loan Forgiveness

Job Description

Brown County's Community Treatment Center, located in Green Bay, Wisconsin, is a dedicated healthcare establishment specializing in mental health services for residents in need. As part of the county's Human Services department, the Community Treatment Center provides inpatient care and support for individuals requiring psychiatric treatment. With a focus on comprehensive care, the center integrates clinical expertise with compassionate service to enhance patient outcomes and promote recovery in a supportive environment. The facility is committed to maintaining high standards in healthcare delivery, including administrative and operational excellence, ensuring both patients and staff experience a well-organized, professional atmosphere.

The available full-time position within this center is for a Clerical and Receptionist role on inpatient nursing units such as Nicolet Psychiatric Center, Bay Haven, and Bayshore Village. This role is vital as it serves as the central communication hub for the respective units, facilitating smooth operations and effective interaction between healthcare providers, patients, and their families. Offering an hourly wage of $22.23, this position requires a person who can manage clerical duties including transcription of physician orders, maintenance of clinical records, coordinating appointments and transportation for clients, scheduling and notification management, and supporting various administrative tasks for nursing and professional staff.

Ideal candidates will bring experience or familiarity with medical terminology and administrative support in healthcare settings. Their duties will involve managing confidential information, coordinating interpreter services, and executing secretarial responsibilities to support clinical teams. Additionally, candidates will need to demonstrate organizational skills, the ability to communicate effectively both orally and in writing, and the capacity to operate standard office equipment efficiently. This role also entails flexibility, as candidates may be required to provide backup coverage for scheduling specialists and, when needed, assist with direct care under supervisory direction to meet client care requirements.

Brown County emphasizes a secure, clean, and well-maintained work environment, recognizing the importance of these conditions in supporting high-quality healthcare delivery. Staff members attend ongoing trainings and are encouraged to participate in professional development opportunities. The healthcare facility values teamwork, reliable communication, and adherence to established policies and ethical standards to ensure that every patient's needs are met with respect and professionalism.

This position also offers an array of benefits reflecting Brown County's commitment to employee well-being, including various health care options, employee assistance programs, fitness initiatives, dental and vision insurance, flexible spending accounts, and student loan forgiveness opportunities for long-term employees. Overall, the Clerical and Receptionist role at the Community Treatment Center presents a fulfilling opportunity for individuals eager to contribute to mental health services within a supportive, community-oriented healthcare setting while enjoying competitive pay and benefits.

Job Requirements

  • High school diploma
  • Completion of on-the-job orientation
  • Prior experience with physician administrative support and physician order-entry preferred
  • Completion of a CNA program
  • Certified Nursing Assistant preferred or crisis trained technician or willingness to obtain within 6 months
  • Knowledge of medical terminology
  • Ability to maintain confidentiality
  • Ability to utilize required computer software
  • Ability to type minimum 40 net words per minute
  • Ability to organize and prioritize
  • Effective communication skills
  • Ability to follow instructions
  • Ability to adjust to new procedures
  • Ability to maintain effective relationships
  • Ability to operate office equipment
  • Ability to complete required documentation
  • Ability to work required hours
  • Physical ability to lift up to 20 pounds and perform tasks involving sitting, standing, walking, and manual dexterity
  • Must be free from communicable disease.

Job Qualifications

  • High school diploma
  • Completion of a CNA program
  • Prior experience with physician administrative support preferred
  • Ability to type at least 40 net words per minute
  • Knowledge and understanding of medical terminology
  • Ability to maintain confidentiality
  • Effective oral and written communication skills
  • Ability to operate standard office equipment including computers
  • Ability to organize, prioritize, and manage time effectively
  • Ability to work required hours
  • Ability to establish effective working relationships with staff and public.

Job Duties

  • Transcribes physician's orders per inpatient unit as directed
  • Initiates and maintains clinical record of client upon admission and during stay
  • Arranges ancillary client appointments and transportation including medical consults and diagnostic imaging
  • Arranges interpreter services under clinical care team direction
  • Notifies appropriate staff, clients, and families of staffing schedule and visitation periods
  • Utilizes effective communication with staff, clients, family members, guardians, and the public
  • Performs secretarial duties including copying client records and faxing documentation
  • Maintains client clinical records in accordance with policies
  • Functions as communication source for hospital, nursing home, and CBRF
  • Maintains clean, safe, and organized work environment
  • Maintains confidentiality of client and business information
  • Attends staff meetings, in-services, and training sessions
  • Completes necessary documentation according to requirements
  • Provides backup coverage to Scheduling Specialist and assists with staffing scheduling
  • May flex schedule to provide direct care as directed
  • Orders and restocks supplies
  • Assists nursing leadership with audits, transcription, and documentation reviews
  • Coordinates medical record documentation reviews for medical evaluations and care needs.

Job Criteria

Experience

Mid Level (3-7 years)


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