Health Unit Coordinator | Behavioral Health Senior Unit

Avera Behavioral Health Center is a well-established healthcare facility located in Sioux Falls, dedicated to providing comprehensive behavioral health services. The center is part of Avera Health, a respected health system known for its compassionate approach and its commitment to moving health forward for patients and communities. Avera Behavioral Health Center focuses on delivering patient-centered care in a respectful and supportive environment, making it a valued provider in the region. The center is equipped to address a variety of behavioral and mental health needs, staffed by multidisciplinary teams that include healthcare professionals, clinicians, and support staff working collaboratively for optimal patient outcomes. This commitment to excellence in healthcare fosters an atmosphere where patients feel supported and empowered throughout their treatment journey. The culture at Avera Behavioral Health Center reflects the core values of compassion, hospitality, and stewardship, emphasizing a team-oriented environment and high standards of communication and engagement. Employees at Avera benefit from working in a setting focused on both community service and professional development, supported by comprehensive benefits and a mission-driven workplace environment.

The position available is for a Reception/Clerical Support role at Avera Behavioral Health Center based in Sioux Falls. This is a regular, day shift position with working hours from 9:00 a.m. to 5:30 p.m. The pay range for this role is $18.00 to $23.50 per hour, subject to experience. In this critical role, the employee will perform a variety of clerical and reception duties to assist the unit or department, contributing to the smooth operation and high-quality service delivery at the center. The position involves welcoming patients, families, and visitors, managing phone and paging systems with appropriate reception etiquette, and providing accurate communication within the healthcare team. Additionally, the role supports patient care needs under the guidance of nursing staff, helping with admission processes, registration, appointment scheduling, and clerical documentation related to transfers or discharges. Responsibilities also include maintaining an organized work environment, managing supply orders, restocking rooms, and assisting in emergency situations by providing necessary directions. This role is essential in ensuring a positive experience for patients and visitors while supporting the clinical team to enhance overall patient care. Candidates well-suited for this position are those who excel at customer service, have the ability to communicate clearly and effectively, and who respect confidentiality and safety protocols in a healthcare setting. Working at Avera Behavioral Health Center offers an opportunity to be part of a supportive and mission-driven team dedicated to making a real difference in the lives of patients and the community. The employer emphasizes inclusivity, equal employment opportunities, and accommodations for individuals with disabilities, showcasing their commitment to diversity and accessibility in the workplace.