Health Service Medical Receptionist – University Health Services – Division of Student Affairs
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $36,337.91 - $46,011.89
Benefits
comprehensive medical insurance
prescription insurance
Dental Insurance
Vision Insurance
generous retirement savings program with employer contributions
Tuition Benefits
Paid Time Off
Observed holidays
Life insurance
Accidental death and disability insurance
free Pittsburgh Regional Transit bus pass
access to Family Concierge Team to help navigate childcare needs
fitness center access
Job Description
Carnegie Mellon University (CMU) is a globally renowned research university located in Pittsburgh, Pennsylvania. Known for its pioneering contributions to science, technology, and the arts, CMU fosters a forward-thinking academic environment that inspires innovation, creativity, and excellence. The university is committed to promoting a holistic campus culture that prioritizes health, well-being, and success for all students, faculty, and staff. Central to this mission is University Health Services (UHS), which provides comprehensive ambulatory health care and supports a climate of open care and student-centered services. UHS is accredited by the Accreditation Association for Ambulatory Health Care and affiliated with the American... Show More
Job Requirements
- Successful completion of a pre-employment background check
- child protection clearances (Act 153)
- applicants must be currently legally authorized to work for CMU in the United States
- this position is fully on-site and requires in-person work on campus five days per week
Job Qualifications
- High school diploma or GED required
- 3-5 years of experience in customer service, administrative support, and/or data entry experience required
- experience in a medical office preferred
- a combination of education and relevant experience from which comparable knowledge is demonstrated may be considered
- strong oral, interpersonal, and written communication skills
- strong attention to detail
- organization and planning skills
Job Duties
- Being the first and last point of contact in our facility by students, staff, faculty, and visitors
- assisting with timely check-in and check-out of patients at the front desk, communication with patients about wait time, and maintaining the flow of patients through the facility
- applying light technical skills such as using a scanner or emailing computer support for more complicated problems affecting technical services in UHS
- receiving and welcoming patients and visitors, front office support includes answering phones and directing calls
- sorting and sending mail
- receiving and verifying deliveries
- operating copier, scanners, and printers
- reviewing and verifying electronic charge tickets in order to charge students accurate payments and processing credit card payments to complete payment for services at time of discharge
- providing clerical support for office procedures including patient referral tracking and processing patient information requests
- other duties as assigned
Job Location
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