Job Overview
Employment Type
Temporary
Hourly
Internship
Consulting
Full-time
Part-time
Compensation
Type:
Salary
Rate:
Range $105,000.00 - $150,000.00
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Retirement Plan
Paid Time Off
Professional development opportunities
wellness programs
Job Description
LA28 is the organizing committee responsible for planning and hosting the Summer Olympic and Paralympic Games in Los Angeles, California, in 2028. This monumental event marks the first time in over 30 years that the Olympics will return to the United States and the first time Los Angeles will host the Paralympic Games, fostering an unprecedented opportunity to expand awareness, understanding, and inclusion of people with disabilities. LA28 is committed to designing a Games experience that is both unparalleled and inclusive, reflecting the strength, creativity, and diversity of the Los Angeles community. This independent, non-profit organization operates with private funding... Show More
Job Requirements
- Bachelor's degree or equivalent experience
- 7+ years of workforce operations or event management experience
- Experience leading complex, multi-site live events
- Experience managing diverse workforce populations
- Ability to lead in operational environments including shift work and evening/weekend commitments
- Capacity for frequent site visits prior to Games Time delivery
- Strong leadership and operational planning skills
- Proficiency in workforce management and scheduling systems
- Commitment to organizational values
- Ability to work in a fast-paced, high-pressure environment
- Located in or willing to work in downtown Los Angeles
Job Qualifications
- Bachelor's degree or equivalent experience, fields such as business administration, operations, event management, or human resources preferred
- 7+ years of workforce operations, venue delivery, or event management experience, including direct team leadership
- Prior experience leading planning and execution of complex, multi-site live events or major sporting events
- Experience managing large, diverse workforce populations including volunteers, contractors, and paid staff
- Strategic thinker with strong execution and operational planning skills
- Excellent leadership, stakeholder management, and decision-making capabilities
- Highly organized, adaptable, and experienced in fast-paced, high-stakes environments
- Proficient in workforce management systems, scheduling tools, and data-driven planning
- Commitment to LA28's values of optimism, integrity, excellence, inclusion, co-creation, and boldness
Job Duties
- Lead the Workforce Operations team responsible for planning and delivery of workforce services across all LA28 venues
- Serve as the senior operational partner to the Senior Director of Games Time Workforce and Volunteers, helping drive tactical operational readiness and workforce service delivery
- Develop and implement scalable models, tools, and operational frameworks to support workforce mobilization at the venue level
- Oversee development and validation of workforce services across all LA28 venues
- Drive venue readiness through coordination of onboarding, training, credentialing, uniforms, shift fulfillment, and workforce services in collaboration with other operational functional areas
- Ensure operational plans are translated into actionable venue-level workforce plans with clear responsibilities, deliverables, and milestones
- Serve as a central point of collaboration and communication for the preparation of Games Time workforce delivery across venues, coordinating with Event Venue Management and relevant Functional Area leads
- Resolve cross-venue workforce operational challenges and act as point of escalation for venue Workforce Operations Leads
- Work closely with teams such as Accreditation, Uniforms, Workforce Systems, Volunteer Program, and Training to ensure operational alignment
- Represent Workforce Operations in planning meetings, working groups, and integration sessions with Games Operations and Venue Planning teams
- Manage, mentor, and lead a team of Workforce Operations Leads assigned to different venue clusters
- Promote professional development, team cohesion, and performance accountability
Job Location
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