Job Overview
Employment Type
Temporary
Hourly
Internship
Consulting
Full-time
Part-time
Compensation
Type:
Salary
Rate:
Range $105,000.00 - $150,000.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Commuter Benefits
wellness programs
Job Description
LA28 is the organizing committee responsible for planning and delivering the 2028 Summer Olympic and Paralympic Games in Los Angeles, California. This monumental event marks the return of the Olympic Games to the United States after over 30 years and will be the first time Los Angeles hosts the Paralympic Games. LA28 is an independent, non-profit organization that operates with private funding and is overseen by a board of directors. Its mission centers on creating an unparalleled Games experience that engages athletes, fans, partners, the local community, and its workforce. The vision of LA28 is to harness the power of... Show More
Job Requirements
- bachelor's degree or equivalent experience
- 7+ years of relevant workforce operations or event management experience
- direct team leadership experience
- ability to work in fast-paced, high-stakes environments
- capacity to work shift schedules including evenings and weekends
- strong physical ability to conduct frequent site visits
- proficiency with workforce management and scheduling systems
- ability to collaborate cross-functionally and manage diverse teams
- strong communication and decision-making skills
- commitment to organizational values
Job Qualifications
- 7+ years of workforce operations, venue delivery, or event management experience, including direct team leadership
- prior experience leading planning and execution of complex multi-site live events or major sporting events
- experience managing large, diverse workforce populations including volunteers, contractors, and paid staff
- bachelor’s degree or equivalent experience in business administration, operations, event management, or human resources
- strategic thinker with strong execution and operational planning skills
- excellent leadership, stakeholder management, and decision-making capabilities
- highly organized, adaptable, and experienced in fast-paced, high-stakes environments
- proficient in workforce management systems, scheduling tools, and data-driven planning
- commitment to LA28's values of optimism, integrity, excellence, inclusion, co-creation, and boldness
Job Duties
- Lead the Workforce Operations team responsible for planning and delivery of workforce services across all LA28 venues
- serve as the senior operational partner to the Senior Director of Games Time Workforce and Volunteers, helping drive tactical operational readiness and workforce service delivery
- develop and implement scalable models, tools, and operational frameworks to support workforce mobilization at the venue level
- oversee development and validation of workforce services across all LA28 venues
- drive venue readiness through coordination of onboarding, training, credentialing, uniforms, shift fulfillment, and workforce services in collaboration with other operational functional areas
- ensure operational plans are translated into actionable venue-level workforce plans with clear responsibilities, deliverables, and milestones
- serve as a central point of collaboration and communication for the preparation of Games Time workforce delivery across venues, coordinating with Event Venue Management and relevant Functional Area leads to ensure adequate and responsive workforce services
- resolve cross-venue workforce operational challenges and act as point of escalation for venue Workforce Operations Leads
- work closely with teams such as Accreditation, Uniforms, Workforce Systems, Volunteer Program, and Training to ensure operational alignment
- represent Workforce Operations in planning meetings, working groups, and integration sessions with Games Operations and Venue Planning teams
- manage, mentor, and lead a team of Workforce Operations Leads assigned to different venue clusters
- promote professional development, team cohesion, and performance accountability
Job Location
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