Head Concierge Floater - Part Time

The Group is a reputable real estate company with a strong presence across Northern Colorado, operating multiple offices in key locations including Loveland, Fort Collins, and Timnath. Known for its commitment to providing outstanding customer service and professional support, The Group offers a dynamic and collaborative work environment focused on enhancing operational efficiency and delivering exceptional client experiences. The company values teamwork, professionalism, and adaptability, which are essential in maintaining seamless office operations and supporting their Partners who are integral to their continued success. This part-time, hourly role presents a compelling opportunity for individuals passionate about hospitality and administrative excellence within the real estate sector.

The Head Concierge - Floater plays a pivotal role within The Group by functioning as the first point of contact for guests, clients, and Partners across all Northern Colorado office locations. This role is crucial in delivering a consistently exceptional level of hospitality and administrative support, ensuring that office coordination and daily operations run smoothly and professionally. Acting as a floater, the Head Concierge provides flexible coverage across six offices, facilitating a unified customer experience regardless of location. The role demands exceptional interpersonal skills, strong organizational abilities, and a proactive attitude to manage a variety of administrative tasks in a fast-paced, client-facing environment.

This position requires someone who is adept at multitasking and prioritizing, with responsibilities ranging from managing multi-line phone systems to overseeing daily welcome board updates and coordinating property showings with customized guides. The Head Concierge is also entrusted with maintaining office supplies, managing mail services, and ensuring that conference rooms are always guest-ready. Further responsibilities include assembling marketing materials, managing Partner databases, and supporting team members wherever needed. The role frequently involves collaboration with multiple departments such as Facilities, Marketing, and Leadership. Confidentiality and professionalism are paramount as the Head Concierge handles sensitive information related to internal communications and Partner/client interactions.

Working in a professional office setting, the Head Concierge must be mobile within the region, providing on-site support across multiple office locations when required. The role is ideal for an organized, detail-oriented individual with a background in front desk operations, office coordination, or client-facing roles, preferably within real estate or hospitality industries. Proficiency in Microsoft Office Suite and Google Workspace, along with the ability to quickly adapt to new technologies, is essential. This position contributes significantly to the productivity of the Partners by ensuring that office environments consistently uphold professional standards and operational readiness. As a part-time, non-exempt role, it offers individuals a chance to be an indispensable part of a forward-thinking real estate team dedicated to superior service and operational excellence.