Head Coach

Sweetgreen is a leading plant-forward food company dedicated to creating a healthier tomorrow by providing real, wholesome food that builds healthier communities. Founded with a mission to connect people to healthier food choices, Sweetgreen emphasizes sustainability, organic and local ingredients, and creating a welcoming environment for guests. As a fast casual restaurant chain, Sweetgreen focuses on offering fresh, nutrient-rich meals that combine convenience with quality. The company is committed to continuous growth and developing its team members, promoting a culture of leadership, collaboration, and purpose-driven work. Founded on values that prioritize not only the health of its customers but also the planet, Sweetgreen has made progressive strides in creating an inclusive, supportive work environment that fosters personal and professional growth. By embracing diversity and equal opportunity, Sweetgreen ensures that all employees have the chance to thrive while contributing to the company's vision.

The role of Assistant Coach, also known as Assistant General Manager, is vital within Sweetgreen's team structure. As an Assistant Coach, you will provide leadership, strategy, and mentorship to the store, acting as both a hands-on leader and an operational strategist. This position requires supporting the store by inspiring team members, driving operational excellence, and delivering exceptional guest experiences. The Assistant Coach works closely with the Head Coach (store manager) to set goals, track performance metrics, and use data-driven insights to overcome challenges. The primary goal is to build healthier communities through real food while maintaining excellence in customer service, food safety, and operational efficiency.

This full-time position offers a competitive base salary with an additional 15% bonus potential. The Assistant Coach will partner in hiring, onboarding, and training new team members while fostering a culture of trust and recognition within the store. The role is hands-on and requires active coaching during peak hours and staffing gaps, ensuring smooth store operations and consistent execution. Responsibilities also include maintaining strict food safety standards, cleanliness, and equipment maintenance to uphold the highest quality standards. This position is key in cultivating a brand-aligned and hospitable customer experience that meets Sweetgreen's high SWEET standards. Financial proficiency is necessary, as the Assistant Coach manages controllable costs, schedules, and sales strategies by leveraging operational insights.

Additionally, this role demands familiarity with systems and technology used in daily store operations and scheduling, ensuring efficient execution of tasks. The Assistant Coach is also expected to fulfill duties associated with the Shift Leader, Kitchen Lead, and Team Member roles as part of their career path responsibilities. This position is ideal for professionals with previous restaurant management or supervisory experience, especially those passionate about sustainability, organic food, and community health. Sweetgreen offers not only a career but a chance to make a significant impact on people’s lives by connecting them with nourishing food and fostering a collaborative team culture that values personal development and team success.