Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $17.00
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Work Schedule

Weekend Shifts
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Benefits

Birthday Bonus Pay
vitamin bucks store credit
Holiday Pay for 5 Holidays
Stores closed on holidays
Paid Time Off
good4u Crew Member Discount
Regular Scheduled Pay Increases
Advancement opportunities
Career Development
Health and Wellness Program
Employee assistance program
Employee Referral Program
Medical insurance
Dental Insurance
Vision Insurance
Paid parental leave
Paid medical leave
company paid short-term disability insurance
Company paid life insurance
voluntary benefits
Retirement savings plan 401K
Flexible Spending Account FSA
health savings account hsa with company match

Job Description

Natural Grocers is a well-established grocery chain known for its commitment to quality organic and natural products, as well as its dedication to health and wellness for both customers and employees. The company prides itself on providing a friendly and supportive work environment where employees, referred to as Crew Members, can thrive and contribute to the community. They offer a wide range of wholesome groceries and nutrition education, fostering an environment where customers can make healthier choices with confidence. Natural Grocers emphasizes the importance of community involvement and sustainability, making it a trusted name for shoppers who prioritize natural and organic foods.\n\nThe Head Cashier role at Natural Grocers is a pivotal position responsible for overseeing the front-end operations of the store. This role demands exceptional leadership skills to direct, train, and monitor cashiers while ensuring a smooth and efficient checkout experience for customers. The Head Cashier’s primary goal is to deliver world-class customer service and foster a positive shopping atmosphere. In addition to managing cashier-related functions like cash drawer verification, returns, overrides, and daily sales reporting, the Head Cashier also plays a crucial role in promoting community initiatives such as the reusable bag donation program and the Nutrient to Know About educational efforts. This role involves multifaceted responsibilities including hands-on cashier duties, managing customer complaints, coordinating front-end tasks, and supporting overall store operations. The position requires flexibility to work various shifts, including evenings, weekends, and holidays, and involves working full-time, approximately 40 hours per week, with mandatory attendance at store meetings. While the Head Cashier may take on limited Manager on Duty tasks, it is not intended to serve as the primary store manager. This job offers a rate of $17.00 per hour and provides substantial benefits supporting the health and well-being of employees and their families. The role fits individuals who are organized, detail-oriented, customer-focused, and capable of adapting to changing priorities in a fast-paced retail environment. This position is perfect for someone looking to build their career in retail management and enjoy a supportive company culture that values diversity, inclusion, and community engagement.

Job Requirements

  • High school diploma, GED or equivalent preferred
  • Minimum one year of cashiering experience
  • Preferably one year of supervisory experience
  • Ability to pass and maintain food safety certifications
  • Ability to manage changing priorities and stay focused
  • Sense of urgency to complete tasks
  • Must be cashier trained and able to count currency
  • Availability to work evenings, weekends and holidays
  • Ability to lift and carry items up to 100 lbs with occasional team lift
  • Ability to frequently stand, walk, bend, twist, and reach during shifts
  • Ability to work in sometimes noisy, dusty or variable temperature environments

Job Qualifications

  • High school diploma, GED or equivalent preferred
  • Experience in retail, grocery or natural foods environment preferred
  • One year of cashiering experience preferred
  • One year of supervising others preferred
  • Ability to pass and maintain food safety training and certifications
  • Excellent customer service skills
  • Highly organized with attention to detail
  • Proficient in MS Word, Excel and Outlook
  • Ability to take direction and follow through

Job Duties

  • Provide world class customer service and positive customer experience
  • Train cashiers and monitor cashier performance
  • Complete daily sales report and cashier closeout responsibilities
  • Issue and verify cash drawers
  • Handle returns and overrides at the front end
  • Address customer complaints appropriately
  • Maintain front end sets and oversee daily task completion

Job Criteria

Experience

Mid Level (3-7 years)


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