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Job Overview
Employment Type
Hourly
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Worker's Compensation
training programs
Employee assistance program
Job Description
The Crew Chief position at Van Andel Arena is a critical leadership role responsible for overseeing the technical crew during events from load-in to load-out. This role serves as the primary point of contact for clients, vendors, and in-house building staff to ensure the seamless execution of events. The Crew Chief’s duties include managing and directing the efforts of other IATSE House Heads and on-call union employees, coordinating with technical service providers, and maintaining effective communication with all stakeholders. Additionally, this role involves completing and submitting detailed steward reports related to employee hours and wages, contributing to the ASM safety... Show More
Job Requirements
- high school diploma or equivalent
- relevant experience in event production or technical crew leadership
- union membership or eligibility to join I.A.T.S.E. Local 26
- ability to work flexible hours including nights and weekends
- strong interpersonal skills for client and vendor interaction
- physical ability to lift up to 75 pounds and stand for extended periods
- proficiency with Microsoft Office and e-mail communication
Job Qualifications
- excellent customer service skills
- strong organizational and communication skills
- ability to thrive in a fast-paced, deadline-dependent environment
- broad working knowledge of sound, lighting, and A/V equipment
- proficiency with computers and e-mail, Microsoft Office Word, Excel, and Outlook
- ability to accept and follow oral, written, and diagram instructions
- ability to work frequent nights and weekends
- physical ability to lift 75 pounds and stand for long periods without limitation
Job Duties
- Planning, coordination, and direction of all other IATSE House Heads and on-call IATSE employees
- complete and maintain accurate steward reports of employee hours and wages
- maintain a strong working relationship with the primary A/V vendors utilizing the facility
- serve as a representative to the ASM safety committee
- provide accurate event, incident, and safety reports to event coordinators and Union office
- work with Event Coordinators, clients, and vendors to plan and execute events at Van Andel Arena
- adhere to ASM attendance policies and procedures
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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