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Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Meal Allowances
Job Description
Thompson Hotels is a distinguished luxury lifestyle hospitality brand renowned for its exceptional service, exquisite design, and commitment to creating unique guest experiences. With a presence in several premier destinations, Thompson Hotels offers guests a seamless blend of sophisticated comfort and avant-garde aesthetics. The brand is celebrated for cultivating a culture of outstanding service, sharp attention to detail, and a progressive approach to hospitality. Every Thompson team member plays a crucial role in perpetuating this culture by delivering personalized experiences that surprise and delight guests, all while maintaining an atmosphere of authenticity and spontaneity. \n\nThe Pastry Chef at Thompson Hotels... Show More
Job Requirements
- High school diploma or GED
- 3 years previous culinary experience, preferably in a hotel
- physical stamina to stand for long periods
- availability to work varied shifts including weekends and holidays
- strong communication and leadership skills
- knowledge of food safety and sanitation standards
- ability to manage a team and operations effectively
- capability to develop menus and innovate pastry items
- skills in training and mentoring staff
- proficiency in managing inventory and budgets
- compliance with applicable laws and regulations.
Job Qualifications
- A true desire to satisfy the need of others in a fast paced environment
- refined verbal communication skills
- must have physical stamina to stand for long periods
- 3 years previous culinary experience required, preferably in a hotel
- must be available to work varied shifts including weekends and holidays
- high school diploma or GED with 6 years experience in culinary, food and beverage, or related field
- or 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major with 4 years experience in culinary, food and beverage, or related field.
Job Duties
- Lead the discipline teams
- supervise and manage employees
- understand employee positions well enough to perform duties in employees' absence
- supervise and coordinate activities of cooks and workers engaged in pastry preparation
- personally perform creative baking and decorating tasks while leading staff in preparing quality and consistent pastries
- utilize interpersonal and communication skills to lead, influence, and encourage others
- promote mutual trust, respect, and cooperation among team members
- serve as a role model demonstrating appropriate behaviors
- promote and maintain productivity levels of employees
- supervise pastry preparation shift operations
- communicate performance expectations aligned to job descriptions
- maintain open, collaborative relationships with employees
- verify regular communication for awareness of business objectives and expectations
- lead shifts while preparing food items and executing requests
- represent the property at media events as needed
- facilitate pastry classes for customers and community
- verify culinary standards and responsibilities are met
- develop and create new ideas and items for pastry kitchen
- follow proper food handling and temperature protocols
- maintain food preparation and storage standards
- recognize superior quality products, presentations, and flavors
- verify food handling and sanitation certifications are maintained
- promote compliance with laws and regulations
- assist Executive Chef with menu development related to pastry
- operate and maintain department equipment
- prepare and cook foods regularly or for special functions
- assist in food presentation and decorative displays
- maintain knowledge of food and beverage trends
- execute cooking shows and educational programs for guests
- monitor and provide exceptional customer service behaviors
- manage day-to-day operations ensuring quality standards
- support employees to understand guest needs
- set a positive example for guest relations
- empower employees to provide excellent customer service
- respond appropriately to guest complaints
- interact with guests to gain feedback
- emphasize guest satisfaction and continuous improvement
- set and support culinary goals for pastry products
- provide guidance to prioritize pastry operations
- support food and beverage portion and waste controls
- purchase supplies and manage inventories within budget
- train employees in safety procedures
- create cost, recipe cards, and materials for presentations
- identify developmental needs and coach or mentor employees
- participate in staff training on menu items and preparation
- administer property policies fairly
- verify disciplinary procedures are followed
- review staffing levels to meet service and financial objectives
- use on-the-job training tools
- solicit employee feedback and address concerns
- attend pertinent meetings
- perform other duties as assigned by leadership.
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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