HC Relief Lead

Dallas Retirement Village (DRV) is a respected and well-established community dedicated to providing exceptional living experiences for seniors. As a leader in retirement living, DRV is renowned for its commitment to hospitality, excellent dining services, and a supportive environment for both residents and employees. The community fosters a culture where every detail matters and where residents, employees, and guests are treated with respect, kindness, and professionalism. DRV not only prioritizes quality care but also emphasizes the importance of creating an inviting and comfortable atmosphere through its various dining venues. The establishment has incorporated hospitality promises that guide its staff to greet residents warmly, anticipate needs, respond enthusiastically, and maintain high levels of professionalism and accountability. This commitment to excellence positions DRV as a leader in senior living with a strong focus on culinary service and hospitality management.

The Hospitality Lead role at Dallas Retirement Village is a pivotal position designed to uphold and enhance the quality of the dining experience by setting and maintaining service standards for residents and guests. This role requires a proactive leader who works alongside service staff and assists the Dining Room Manager in daily operations, training, and staff oversight. The Hospitality Lead plays a crucial part in managing guest reservations, greeting and seating guests, and ensuring smooth workflow during meal times to deliver seamless service. Beyond operational duties, this role also demands the maintenance of a safe, sanitary, and aesthetically pleasing dining environment in compliance with food safety and alcohol service regulations. The Hospitality Lead must be capable of multitasking, addressing resident concerns effectively with empathy, and upholding the DRV hospitality standards and values. Strong organizational skills and attention to detail are essential for handling scheduling, side work assignments, and the upkeep of storage and service areas. This role also involves collaboration in special events and ongoing training efforts to maintain a knowledgeable and cohesive dining team. The position requires a background in hospitality food and beverage with leadership experience and compliance with regulatory requirements such as a valid Food Handlers card and OLCC Service Permit. The Hospitality Lead at DRV plays a vital role in reinforcing a culture of hospitality and ensuring that every dining moment is memorable and enjoyable for senior residents and their guests. Employment type and salary details should be confirmed during the application process, but the role typically offers a competitive wage suitable for experienced hospitality professionals committed to senior care culinary services.