Hardee's General Manager - Laburnum

Richmond, VA, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Weekend Shifts

Benefits

Now Paying Weekly

bonus program

Paid training

401k

Vacation pay

sick pay

Holiday pay

Bereavement Pay

Discounted Meals During Shift

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

Opportunity to advance

competitive pay

workplace caring culture

Job Description

Boddie-Noell Enterprises, Inc. is a well-established, family-owned, Christian-based business and the largest franchisee of Hardee's restaurants in the United States. As a company deeply rooted in family values such as respect, honesty, trust, excellence, teamwork, and diversity, Boddie-Noell Enterprises emphasizes creating positive opportunities and impacts in the lives of employees and guests alike. Their dedication to employee development and support is unparalleled, with comprehensive training programs and ongoing career development designed to foster professional growth within the restaurant management path. The company nurtures a culture of inclusivity and respect, aimed at building a strong and dedicated team environment where every team member feels valued and empowered. Boddie-Noell Enterprises is renowned for its supportive work atmosphere and high employee retention, making it a sought-after employer in the restaurant industry.

The role of the Restaurant General Manager at Boddie-Noell Enterprises plays a crucial part in upholding the brand's reputation for excellence. This position involves leading the restaurant team with a hands-on leadership style, working alongside crew members to effectively manage restaurant operations. The General Manager is responsible for achieving sales growth by maintaining outstanding standards in service, food quality, safety, and cleanliness, while also focusing on profitability. Key duties include hiring qualified staff, managing schedules, controlling labor costs, and ensuring compliance with all relevant federal and state regulations. Beyond operational management, the General Manager serves as a motivator and coach, fostering strong working relationships and encouraging professional development among team members. They also maintain inventory control, oversee financial procedures, and ensure the premises and equipment are maintained to company standards.

This role requires a combination of strategic management skills and the ability to engage directly with restaurant operations. The position offers a competitive compensation package that includes full benefits, a bonus program, paid training, and a supportive workplace culture. Candidates will participate in a thorough 7-8 week training course followed by continuous development classes. This is a full-time position, with shifts covering weekends and all operating hours to meet the demands of the business.

If you are passionate about guest service, leading teams with respect and positivity, and have a drive to excel in the dynamic environment of quick-service restaurants, this General Manager role at Boddie-Noell Enterprises represents a rewarding opportunity. The company also encourages veterans and individuals with military experience to apply, highlighting its commitment to diversity and inclusion.

Job Requirements

Must be 18 years or older
Must meet physical demands required of the role
Must be able to lead, recognize, and train successful talent
Available to work all shifts and weekends
Ability to pass background check and drug screen
Valid driver’s license and good driving record
Strong conflict-resolution skills
Solid organizational, multitasking and prioritization skills
Excellent interpersonal and leadership skills
Ability to communicate effectively at all levels of the organization
Ability to balance hands-on work with effective delegation skills

Job Qualifications

2 - 5 years of experience as a restaurant general manager
Good references
Strong conflict-resolution skills
Solid organizational, multitasking and prioritization skills
Excellent interpersonal and leadership skills
Ability to communicate effectively at all levels of the organization
Ability to balance hands-on work with effective delegation skills
Valid driver’s license and good driving record

Job Duties

Interview and hire qualified staff to operate the restaurant based on company standards and in compliance with state and federal regulations
Schedule sufficient staff to operate the restaurant and accommodate guest flow
Manage labor costs to meet company standard
Train the management team and crew using current training system
Evaluate performance at company designated intervals
Design a development plan with each employee to improve performance
Maintain a cooperative, harmonious working relationship with management team and crew
Provide coaching, counseling, and discipline as warranted
Assist with crew member duties as needed
Conduct crew and management team meetings as needed to discuss operation procedures, promotions, safety, security, training, etc.
Maintain an adequate supply of all products and items necessary to operate the restaurant
Control inventory to meet company Food Cost Variance standard
Maintain reports and records based on company standards and in compliance with state and federal regulations
Maintain building and equipment using proper operating, cleaning, and preventative maintenance procedures
Responsible for all cash
Ensure adherence to cash procedures
Ensure personal appearance meets company standard and displays professionalism at all times
Recognize and adhere to all HR, sanitation, safety, and security policies and procedures to ensure a safe and compliant environment for all
Consistently exhibit the actions/behaviors which best demonstrate BNE’s Vision and Values
Perform other tasks as directed by management
Represent Boddie-Noell Enterprises, Inc. as a professional in every aspect of performance