Harbor House Server Assistant

Boca Raton, FL, USA|Remote, Travel, Onsite

Job Overview

Compensation

Hourly

Exact $8.00

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Career development opportunities

Employee Discounts

Training and mentorship programs

Salary competitive with industry standards

Job Description

The Boca Raton is a prestigious hospitality establishment renowned for its commitment to excellence and delivering an unparalleled dining experience to its guests. This upscale resort and fine dining destination maintains high standards in food quality, service, and ambiance, ensuring every visitor enjoys a memorable and refined meal. With a rich tradition of hospitality, The Boca Raton prides itself on fostering a team-oriented work environment where professionalism, guest satisfaction, and operational efficiency are paramount. The resort hosts a sophisticated clientele seeking high-end culinary experiences complemented by impeccable service.

The Server Assistant position at The Boca Raton plays a crucial role in supporting the restaurant’s service team by ensuring the smooth flow of operations during dining hours. This entry-level role is ideal for individuals who possess a basic understanding of restaurant operations with a particular preference for those who have experience in refined or upscale dining environments. The Server Assistant supports servers by handling tasks such as running food, clearing tables, maintaining station readiness, and assisting with guest needs promptly and professionally. Individuals in this position demonstrate a strong sense of urgency and the ability to multitask effectively under pressure.

In this role, the Server Assistant will help uphold the resort’s high standards for service by ensuring that food is delivered to guests promptly and presented appropriately, that dining areas are kept clean and organized, and that all service stations are fully stocked and prepared for efficient operation. The position also involves direct interaction with guests, requiring a cordial and professional demeanor alongside excellent communication skills.

The Server Assistant position offers an excellent opportunity for career growth within the Food & Beverage team. Candidates aspiring to advance into Server or Bartender roles can leverage this position to develop their skills through continuous learning and consistent performance. The environment promotes teamwork and provides training opportunities to ensure employees succeed and grow within the organization. This role is pivotal in maintaining the seamless delivery of service excellence that The Boca Raton is known for.

Employment type is typically full-time and part-time, offering flexibility to meet both operational needs and employee preferences. Compensation is competitive within the industry, reflecting the upscale nature of the resort and its commitment to attracting dedicated and motivated individuals.

Job Requirements

Basic knowledge of table settings, food service flow, and dining room etiquette
ability to communicate effectively in English
ability to read and comprehend written English
ability to lift, carry, and transport up to 50 lbs
ability to push or move carts weighing up to 200 lbs
grade school education is preferred
minimum six months of experience as a Server Assistant, Busser, or Food Runner preferred
must obtain and maintain all required local or state certifications
CPR and/or First Aid certification preferred

Job Qualifications

Basic knowledge of table settings, food service flow, and dining room etiquette
ability to communicate effectively in English to understand guest needs and follow service direction
ability to read and comprehend written English, including safety and sanitation notices
ability to lift, carry, and transport up to 50 lbs in a fast-paced dining environment
ability to push or move carts weighing up to 200 lbs
grade school education is preferred
minimum six months of experience as a Server Assistant, Busser, or Food Runner in a resort or restaurant environment preferred
must obtain and maintain all required local or state certifications such as alcohol service permits
CPR and/or First Aid certification preferred

Job Duties

Run food from the kitchen to guests promptly and accurately, ensuring proper presentation, temperature, and seat positioning
communicate clearly with the kitchen and service team to ensure timely delivery and resolution of any service needs
assist servers with pre-bussing and guest requests throughout the dining experience
support table touches such as refilling water, resetting place settings between courses, and removing unnecessary items
pre-bus and clear tables efficiently while maintaining a clean, organized, and polished dining room
reset tables quickly and accurately according to The Boca Raton service standards
remove soiled dishes, glassware, and utensils and transport them safely to the dishwashing area
wipe down tables, chairs, booths, and surrounding areas to maintain cleanliness and presentation
maintain cleanliness and organization of all service stations, including side stands, expo areas, and server alleys
stock and replenish silverware, linens, glassware, plates, and condiments throughout service
refill and maintain condiments and service items to ensure readiness at all times
assist with greeting guests and seating support as needed
respond promptly to spills, guest needs, and service recovery situations
maintain composure and professionalism during high-volume and peak service periods
complete all assigned opening, running, and closing side work
attend required meetings and training
perform additional duties as assigned by management to support overall service excellence