Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $8.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Paid Time Off
Uniform allowance
Employee Meals
Employee Discounts
drug-free workplace
Equal employment opportunity
Job Description
The Boca Raton is a renowned hospitality establishment known for its commitment to excellence in guest service and high-quality dining experiences. As a part of the wider luxury hotel and restaurant industry, The Boca Raton offers a refined ambiance and exceptional culinary services aimed at creating memorable visits for both local residents and travelers. The establishment prides itself on combining elegant dining with impeccable hospitality standards, making it a prestigious destination for those seeking a sophisticated restaurant environment. The Boca Raton is dedicated to maintaining an environment where both guests and employees feel valued, supported, and motivated to deliver their best performance consistently.
The role of the Server at The Boca Raton is crucial in ensuring a seamless dining experience for guests. This position requires a candidate with a thorough working knowledge of refined restaurant operations and prior experience in volume service as a server. The ideal candidate should be familiar with all aspects of detailed steps of service as well as possess solid food and beverage knowledge. This includes understanding menu items, ingredients, preparation methods, and beverage options to effectively advise and assist guests.
As a Server, the candidate will be responsible for meticulously managing their section before, during, and after shifts to maintain proper setup and cleanliness. Providing a warm greeting and acknowledging guests promptly sets a welcoming tone that aligns with the hotel’s dedication to perfect service. The Server must attentively record and verify all orders, ensuring accuracy before inputting them into the Point of Sale system. This role requires close coordination with kitchen staff to guarantee that all orders are delivered correctly and efficiently.
In addition to serving food and beverages, the Server is responsible for compliance with State, Federal, and Corporate liquor regulations, safeguarding both the establishment and its patrons. The Server also plays a vital role in enhancing guest satisfaction through timely beverage replenishment, promoting dessert items and specialty coffees, and engaging with guests to confirm enjoyment of their meals. This role is dynamic and requires flexibility to perform side work such as replenishing condiments, restocking side stands, clearing tables, and assisting bus staff when needed.
Furthermore, the Server may be called upon to handle various additional duties including answering telephones, taking room service orders, managing special requests, and seating guests according to established guidelines. Attendance at required staff meetings and maintaining a positive team dynamic with colleagues and management are integral parts of this position. Reporting to the General Manager and maintaining regular interaction with restaurant guests are essential components of the Server’s responsibilities.
The position seeks candidates who have basic knowledge of food and beverage preparation, service standards, guest relations, and etiquette. Familiarity with table settings, service ware, and menu items is expected. The ability to communicate effectively in English, remember and promote menu offerings, and physically manage demands such as carrying large trays weighing up to 40 pounds is required. Operating beverage and toast equipment competently is also part of the job.
Candidates should preferably be high school graduates with six months to one year of serving experience and prior hospitality exposure. Government-required licenses or certificates such as a Washington Health Card Permit, Oregon Liquor Service Permit, or Alcohol Service Permit are necessary. CPR certification and first aid training are considered advantageous. The role involves physical activity including lifting, walking, standing, reaching, handling, talking, hearing, and seeing.
The Boca Raton is proud to be an equal opportunity employer committed to maintaining a drug-free workplace and ensuring a safe and supportive work environment through pre-employment substance abuse testing. This role offers an exciting opportunity for motivated individuals to join a prestigious hospitality team dedicated to delivering exemplary service and creating outstanding guest experiences.
The role of the Server at The Boca Raton is crucial in ensuring a seamless dining experience for guests. This position requires a candidate with a thorough working knowledge of refined restaurant operations and prior experience in volume service as a server. The ideal candidate should be familiar with all aspects of detailed steps of service as well as possess solid food and beverage knowledge. This includes understanding menu items, ingredients, preparation methods, and beverage options to effectively advise and assist guests.
As a Server, the candidate will be responsible for meticulously managing their section before, during, and after shifts to maintain proper setup and cleanliness. Providing a warm greeting and acknowledging guests promptly sets a welcoming tone that aligns with the hotel’s dedication to perfect service. The Server must attentively record and verify all orders, ensuring accuracy before inputting them into the Point of Sale system. This role requires close coordination with kitchen staff to guarantee that all orders are delivered correctly and efficiently.
In addition to serving food and beverages, the Server is responsible for compliance with State, Federal, and Corporate liquor regulations, safeguarding both the establishment and its patrons. The Server also plays a vital role in enhancing guest satisfaction through timely beverage replenishment, promoting dessert items and specialty coffees, and engaging with guests to confirm enjoyment of their meals. This role is dynamic and requires flexibility to perform side work such as replenishing condiments, restocking side stands, clearing tables, and assisting bus staff when needed.
Furthermore, the Server may be called upon to handle various additional duties including answering telephones, taking room service orders, managing special requests, and seating guests according to established guidelines. Attendance at required staff meetings and maintaining a positive team dynamic with colleagues and management are integral parts of this position. Reporting to the General Manager and maintaining regular interaction with restaurant guests are essential components of the Server’s responsibilities.
The position seeks candidates who have basic knowledge of food and beverage preparation, service standards, guest relations, and etiquette. Familiarity with table settings, service ware, and menu items is expected. The ability to communicate effectively in English, remember and promote menu offerings, and physically manage demands such as carrying large trays weighing up to 40 pounds is required. Operating beverage and toast equipment competently is also part of the job.
Candidates should preferably be high school graduates with six months to one year of serving experience and prior hospitality exposure. Government-required licenses or certificates such as a Washington Health Card Permit, Oregon Liquor Service Permit, or Alcohol Service Permit are necessary. CPR certification and first aid training are considered advantageous. The role involves physical activity including lifting, walking, standing, reaching, handling, talking, hearing, and seeing.
The Boca Raton is proud to be an equal opportunity employer committed to maintaining a drug-free workplace and ensuring a safe and supportive work environment through pre-employment substance abuse testing. This role offers an exciting opportunity for motivated individuals to join a prestigious hospitality team dedicated to delivering exemplary service and creating outstanding guest experiences.
Job Requirements
- High School graduate or equivalent preferred
- Prefer six (6) months to one-year previous serving experience
- Prior hospitality experience preferred
- Must obtain any government required licenses or certificates
- Examples include a Washington Health Card Permit
- Oregon Liquor Service Permit
- Alcohol Service Permit
- CPR certification and/or 1st Aid Training preferred
Job Qualifications
- Must have basic knowledge of food and beverage preparation, service standards, guest relations and etiquette
- Knowledge of the appropriate table settings, service ware and menu items
- Ability to read, write and speak the English language sufficient to understand menus, special promotions, record orders, and communicate with guests to explain and record orders
- Ability to remember, recite and promote the variety of menu items
- Ability to transport large trays weighing up to 40 lbs
- Ability to operate beverage and toast equipment
Job Duties
- Checks station before, during and after shift for proper set-up and cleanliness
- Greets the guests in a friendly and courteous manner and explains any specials and/or restaurant promotions for guest awareness
- Records the details of the order from the guests, repeating the order to the guest to check for accuracy
- Input the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed
- When complete, retrieves order from kitchen, confirms its accuracy, lifts and delivers to guest along with appropriate condiments
- Abides by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests
- Replenishes beverages as necessary and checks with guests for overall satisfaction
- Markets and serves upon request any dessert items or specialty coffees
- Ascertains guest satisfaction and presents check
- Processes check per hotel procedures
- Performs any general cleaning tasks using standard hotel cleaning products as assigned by supervisor to adhere to health standards
- Supplements the bus help in clearing and resetting the tables
- Performs all assigned side work to include replenishing condiments and restocking side stands
- Performs other duties as requested, such as answering telephones and taking room service orders, handling special guest requests, and greeting and seating guests according to The Boca Raton guidelines
- Attends required meetings
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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