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Hampton Inn & Suites Pittsburgh - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $16.00
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Work Schedule

Standard Hours
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Benefits

Daily Pay
Medical insurance
Dental Insurance
vision coverage
short-term disability
long-term disability
Life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Hampton Inn & Suites Pittsburgh is part of the renowned Hampton by Hilton brand, known for delivering comfortable, reliable, and guest-focused hospitality experiences. Located in Pittsburgh, this hotel offers quality accommodations and a welcoming atmosphere designed to meet the needs of both business and leisure travelers. Hampton Inn & Suites prioritizes guest satisfaction and staff development, making it a dynamic and rewarding workplace for individuals passionate about excellent service. The hotel is committed to maintaining high standards of cleanliness, comfort, and convenience, ensuring each guest enjoys a memorable stay.

The Front Desk Agent plays a crucial role at ... Show More

Job Requirements

  • high school diploma or equivalent
  • experience in a hotel or hospitality setting preferred
  • knowledge of hotel management software
  • proficiency in Microsoft Office applications
  • excellent guest service and communication skills
  • ability to handle multiple tasks simultaneously
  • strong problem-solving skills

Job Qualifications

  • high school diploma or equivalent
  • experience in a hotel or related hospitality field preferred
  • familiarity with hotel management software
  • proficiency in Microsoft Office suite
  • excellent communication and interpersonal skills
  • strong problem-solving abilities
  • ability to multitask and work under pressure

Job Duties

  • greet and welcome guests warmly and professionally
  • manage check-ins and check-outs efficiently
  • handle guest inquiries and resolve complaints promptly
  • coordinate with housekeeping and maintenance for room readiness
  • process payments and maintain accurate financial records
  • utilize hotel management software for reservations and guest information
  • provide information about hotel facilities and local attractions

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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