(HA3) Front Desk Coordinator-Surgery

La Jolla Ambulatory Clinics, located in La Jolla, California, is part of the renowned UC San Diego Health system, one of the leading academic health centers in the San Diego region. UC San Diego Health offers advanced patient care, cutting-edge biomedical research, education, and community service. The system includes several specialty centers such as university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, and the only Burn Center in the county. La Jolla Ambulatory Clinics serves as an important outpatient facility within this robust system, providing a wide range of ambulatory care services to the community with a commitment to high-quality, patient-centered treatment.

Working within UC San Diego Health means being part of a team dedicated to innovation, inclusivity, and excellence in healthcare. The organization values people from diverse backgrounds and is committed to fostering a rich and supportive work environment that promotes mutual respect and professional growth.

The Front Desk Coordinator role in the Faculty Practice Surgery department at La Jolla Ambulatory Clinics is a full-time, career appointment position. This opportunity offers an hourly wage ranging from $28.86 to $35.88, equating to an annual salary range of approximately $60,260 to $74,917, pro-rated if working less than full-time. The position requires working Monday through Friday during typical daytime hours in 8-hour shifts and will be integral in ensuring the smooth operational flow of the surgical practice’s front desk activities.

As the first point of contact for patients, the Front Desk Coordinator plays a vital role in enhancing patient experiences by providing courteous and efficient customer service in a fast-paced ambulatory surgical setting. Under the supervision of the Practice Manager, the coordinator manages key front office duties such as greeting patients, collecting co-pays, scheduling appointments, and handling authorizations and referrals with accuracy and professionalism. The position demands proficiency in using medical software systems like EPIC and Microsoft Office applications, strong problem-solving skills, and the ability to communicate clearly with patients, staff, and providers alike.

This role is essential in supporting both the clinical and administrative functions of the surgery department. Responsibilities also include acting as a resource for physicians, staff, and ambulatory care managers to facilitate coordination and ensure compliance with third-party payor requirements from federal, state, and private health plans. The ideal candidate for the Front Desk Coordinator position will have a minimum of three years of related customer service experience, preferably with familiarity in a surgical environment and knowledge of the UCSD system.

UC San Diego Health emphasizes equal opportunity employment and offers a workplace free from discrimination and harassment while promoting diversity and inclusion. Candidates must be willing to work variable hours and locations as business needs dictate, including potential overtime and floating to other clinic sites. Employment is subject to background checks and compliance with health and safety vaccinations.

By joining La Jolla Ambulatory Clinics as a Front Desk Coordinator, you become part of a prestigious health system known for its cutting-edge advancements in patient care and medical research, contributing to improved health outcomes in the San Diego community.