H Mart San Francisco - Store Associate (Part-Time)

San Francisco, CA, USA|

Job Overview

Compensation

Hourly

Range $19.61 - $25.49

Benefits

Health Insurance

Dental Insurance

Vision Insurance

flexible spending accounts

Employee assistance program

Paid sick leave

401(k) retirement plan

Job Description

H Mart is a leading Asian supermarket chain committed to providing customers with authentic and high-quality products. Established as a trusted retailer, H Mart offers a wide range of fresh groceries, including meat, seafood, produce, grocery, houseware, and ready-to-cook meal items. Known for its vibrant and multicultural shopping experience, H Mart emphasizes exceptional customer service, product variety, and maintaining high standards for food safety and quality. This company fosters a collaborative work environment where employees can grow and develop their skills in the retail and customer service sectors.

This job listing invites candidates to apply for multiple store associate roles at H Mart, including but not limited to Meat, Seafood, Grocery, Produce, Ready to Cook (RTC), Operation Support, Houseware, as well as Cashier and Customer Service Associate positions. These roles center around delivering excellent customer service, operational support, inventory management, and ensuring the overall shopping experience is both safe and enjoyable for customers. H Mart values employees who demonstrate strong organizational abilities, teamwork, adaptability, and a genuine interest in product knowledge.

Employees in these positions will be responsible for handling food products such as meat, seafood, and produce with care to maintain freshness and comply with health standards. They will also assist customers, maintain clean store environments, support checkout functions, and organize inventory efficiently. H Mart provides competitive hourly wages ranging from $19.61 to $25.49, commensurate with experience, qualifications, and skills.

The company offers a comprehensive benefits package including health, dental and vision insurance eligibility after 60 days and 30 hours per week, flexible spending account programs, employee assistance programs, paid sick leave based on state laws, a 401(k) retirement plan available after one year of employment meeting certain criteria, business travel accident insurance, and a smart card reward system rewarding points for purchases.

Working at H Mart allows associates to grow professionally while engaging with a dynamic work environment that is customer-focused and operationally efficient. This role suits individuals passionate about providing outstanding service, maintaining high standards of quality and safety, and contributing positively to the retail team. The company is an equal opportunity employer that complies with federal employment laws, promoting a diverse and inclusive workplace.

Job Requirements

High school diploma or equivalent
Prior experience in retail or customer service preferred
Ability to handle food products safely and follow hygiene regulations
Strong customer service orientation
Capability to use basic computer systems for inventory and sales transactions
Effective communication skills
Ability to multitask and manage time efficiently
Must be available to work flexible hours including weekends and holidays
Physical stamina to perform physical tasks such as lifting, stocking, and standing

Job Qualifications

High school diploma or equivalent preferred
Previous retail or grocery store experience is an asset
Basic knowledge of food safety and sanitation recommended for meat, seafood, produce, and ready-to-cook roles
Strong customer service skills
Ability to work in a fast-paced retail environment
Excellent communication and interpersonal skills
Basic math skills for cashier and inventory tracking roles
Ability to follow company policies and procedures
Ability to work flexible schedules including weekends and holidays
Physical ability to perform duties including lifting and standing for extended periods

Job Duties

Prepare, process, and pack various meat products such as pork, beef, and chicken items
Ensure proper handling and storage of all meat products according to food safety guidelines
Package and label meat products properly according to company guidelines including merchandising the meat products in a fresh and appealing manner
Check for quality, maintain shelves clean and well stocked, rotate and remove out-of-date products, and perform other duties as assigned
Clean, filet, and prepare a variety of seafood products
Greet customers in a friendly and professional manner, offering assistance and answering questions
Package seafood products adhering to portion sizes and weight requirements
Create visually appealing displays of seafood products
Unload, sort, and organize items in the designated storage areas
Regularly check expiration dates and generate labels with accurate price and organize them in the right place at all times
Implement a first-in, first-out system to ensure older products are utilized first
Maintain correct signage for the promotional grocery items
Use the aisle gun to scan and track inventory
Merchandising of the produce items in a fresh and appealing manner
Handle root vegetables carefully, ensuring proper storage, handling, and display techniques
Continuously expand knowledge of different techniques in order to maintain quality and freshness of the products
Manage displays of UPC products such as tofu, salad, and nuts
Plan and execute display changes based on season, time, and date
Prepare and make various meals and dishes according to standardized recipes and guidelines
Regularly monitor and rotate food items to ensure freshness and quality
Clean and sanitize food preparation areas, cooking equipment, and utensils regularly to maintain a clean and safe working environment
Assist with customer questions and provide help as needed
Regularly monitor the parking lot for loose grocery carts and return them to appropriate bays
Assist customers with general questions and help them by loading their groceries to their vehicle as needed
Provide assistance to cashiers by bagging customers' shopping items
Maintain all areas clean by performing cleaning duties such as collecting and removing trash and recyclables, sweeping, mopping, and vacuuming all floors, restrooms, and break areas, replenishing supplies
Perform other operational support duties and tasks including special cleaning duties as assigned
Work closely with all employees to provide every customer with a satisfied and safe shopping experience
Place wet floor signs or caution signs in visible areas to alert customers and colleagues of potential hazards
Take immediate action to clear and clean up water spills to prevent slip and fall hazards
Maintain accurate records of houseware inventory within the store
Assist in the ordering process for houseware items
Assist customer issues and complaints and ensure customers are satisfied with their shopping experience
Provide exceptional customer service by assisting customers with inquiries
Conduct face-to-face sales interactions with customers, effectively demonstrating the features and benefits of houseware products
Perform all cash register functions such as greeting customers, scanning and ringing up items correctly, processing payments, and issuing receipts
Maintain proficiency with the item code and PLUs
Handle all cash, credit, and debit card transactions with accuracy
Perform all opening, shift changing, and closing duties while keeping the area clean and organized
Assist with bagging items and customer inquiries as needed
Provide excellent customer service by greeting and assisting customers with products and services
Assist with sorting paperwork such as invoices, sales orders, and item data
Follow company policies and procedures on refunds, redeeming smart card points rewards as well as overall cash handling
Perform other customer service related duties and tasks as assigned