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H Mart Diamond Bar - Store Associate (Part-Time)

Job Overview

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Compensation

Hourly
Range $16.90 - $21.97
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Flexible spending account
Employee assistance program
Paid sick leave
401(k) retirement plan
Business Travel Accident insurance
Smart card rewards program

Job Description

H Mart is a leading Asian supermarket chain in the United States, renowned for offering a wide variety of fresh and authentic Asian foods, including meat, seafood, grocery items, produce, and household goods. Established to serve vibrant multicultural communities, H Mart has grown significantly over the years, focusing on quality, customer satisfaction, and authentic products. The company operates numerous stores nationwide, each dedicated to providing an exceptional shopping experience characterized by friendly customer service, clean and well-organized stores, and a broad selection of products that cater to diverse tastes and preferences.

This job opening encompasses multiple roles under the title of Store Associate, including specialized positions such as Meat, Seafood, Grocery, Produce, Ready to Cook (RTC), Operation Support, Houseware, Cashier, and Customer Service Associate. These varied roles form the backbone of store operations, ensuring that customers consistently receive fresh, high-quality products and responsive service.

The Store Associate - Meat is responsible for preparing, processing, and packaging meat products such as pork, beef, and chicken, while adhering to stringent food safety guidelines and company standards for product labeling and presentation. Similarly, the Store Associate - Seafood handles the cleaning, filleting, and packaging of seafood items, maintaining attractive displays and providing assistance to customers. The Grocery Associate manages inventory, expiration dates, and promotional signage, utilizing technology like aisle scanning guns to track stock. The Produce Associate focuses on merchandising fresh produce, managing displays based on seasonality, and maintaining product quality.

In addition, the Ready to Cook (RTC) Associate prepares various meals following standardized recipes and maintains cleanliness in food preparation areas, collaborating directly with customers to address inquiries. Operation Support Associates ensure the smooth functioning of the store environment by monitoring parking areas, assisting customers with their shopping, maintaining cleanliness, and ensuring safety within store premises. Houseware Associates take charge of inventory management, ordering, customer assistance, and sales demonstrations related to houseware products.

The Cashier role involves proficiently performing cash register tasks, handling all payment types accurately, and maintaining a well-organized checkout station. Customer Service Associates provide excellent service by greeting customers, managing paperwork, resolving issues, and adhering to company policies.

All roles emphasize key competencies such as positive customer service attitudes, product knowledge, organization and time management, problem-solving, teamwork, and adaptability. These skills contribute significantly to creating a positive shopping environment for customers.

H Mart offers competitive hourly rates ranging from $16.90 to $21.97, with actual compensation reflecting factors like experience, qualifications, and skills. Employment at H Mart comes with an array of benefits, including eligibility for health, dental, and vision insurance after meeting certain hours, participation in FSA and DCFSA programs, employee assistance programs, paid sick leave in accordance with state laws, 401(k) retirement plans, business travel accident insurance, and a rewarding smart card points program.

Working at H Mart means joining a diverse and inclusive team focused on providing outstanding service to customers and supporting growth and development within the company. Whether specialized in product handling or customer interaction, employees are valued for their contributions to maintaining the store's reputation for quality and customer satisfaction. This opportunity suits those who enjoy working in a fast-paced retail environment and are committed to excellence in service and operational efficiency. H Mart is an equal opportunity employer, committed to fair hiring practices in compliance with federal employment laws.

Job Requirements

  • Must be at least 18 years old
  • Ability to work flexible hours including weekends and holidays
  • Must be able to lift up to 50 pounds
  • Basic reading and math skills
  • Legal authorization to work in the United States
  • Availability to work in a fast-paced retail environment
  • Commitment to providing excellent customer service
  • Willingness to comply with all food safety and store policies

Job Qualifications

  • High school diploma or equivalent preferred
  • Prior retail or grocery store experience is an advantage
  • Ability to perform physical tasks including lifting and standing for extended periods
  • Strong customer service skills with a positive attitude
  • Basic knowledge of food safety and handling procedures for specific departments
  • Ability to learn and utilize inventory tracking tools such as aisle gun scanners
  • Good communication skills and ability to work collaboratively in a team environment
  • Ability to adapt to changing store needs and multitask effectively
  • Attention to detail in product presentation and cleanliness

Job Duties

  • Prepare, process, and pack various meat products such as pork, beef and chicken items
  • Ensure proper handling and storage of all the meat products according to food safety guidelines
  • Package and label meat products properly according to the company guideline including merchandising of the meat products in a fresh and appealing manner
  • Check for quality, maintain shelves clean and well stocked, rotate and remove out-of-date products, and perform other duties as assigned
  • Clean, filet, and prepare a variety of seafood product
  • Greet customers in a friendly and professional manner, offering assistance and answering questions
  • Package seafood products adhering to portion sizes and weight requirements
  • Create visually appealing displays of seafood products
  • Unload, sort, and organize items in the designated storage areas
  • Regularly check expiration dates and generate labels with accurate price and organize them in the right place at all times
  • Implement a first-in, first-out system to ensure older products are utilized first
  • Maintain correct signage for the promotional grocery items
  • Use the aisle gun to scan and track inventory
  • Merchandising of the produce items in a fresh and appealing manner
  • Handle root vegetables carefully, ensuring proper storage, handling, and display techniques
  • Continuously expand your knowledge of different techniques to maintain quality and freshness of the products
  • Manage displays of UPC products, such as tofu, salad, and nuts
  • Plan and execute display changes based on season, time and date
  • Prepare and make various meals and dishes according to standardized recipes and guidelines
  • Regularly monitor and rotate food items to ensure freshness and quality
  • Clean and sanitize food preparation areas, cooking equipment, and utensils regularly to maintain a clean and safe working environment
  • Assist with customer’s questions and help as needed
  • Regularly monitor the parking lot for loose grocery carts and return them to the appropriate bays
  • Assist customers with general questions and help them by loading their groceries to their vehicle as needed
  • Provide assistance to the cashier by bagging the customers shopping items
  • Maintain all areas clean by collecting and removing trash and recyclables, sweeping, mopping, and vacuuming all area floors, restrooms and break areas and replenishing supplies
  • Perform other operational support duties and tasks including special cleaning duties as assigned
  • Work closely with all employees to provide every customer with a satisfied and safe shopping experience
  • Place wet floor signs or caution signs in visible areas to alert customers and colleagues of potential hazards
  • Take immediate action to clear and clean up water spills to prevent slip and fall hazards
  • Maintain accurate records of houseware inventory within the store
  • Assist in the ordering process for houseware items
  • Assist customer issues and complaints, and ensure customers are satisfied with their shopping experience
  • Provide exceptional customer service by assisting customers with inquiries
  • Conduct face-to-face sales interactions with customers, effectively demonstrating the features and benefits of houseware products
  • Perform all cash register functions such as greeting customers, scanning and ringing up items correctly, processing payments, and issuing receipts
  • Maintain proficiency with the item code and PLUs
  • Handle all cash, credit, and debit card transactions with accuracy
  • Perform all opening, shift changing and closing duties while keeping the area clean and organized
  • Assist with bagging items and customer inquiries as needed
  • Provide excellent customer service by greeting them and assisting with products and services
  • Assist with sorting paperwork such as invoices, sales orders, item data, etc.
  • Assist customer issues and complaints, and ensure customers are satisfied with their shopping experience
  • Follow company policies and procedures on refunds, redeeming smart card points rewards as well as overall cash handling
  • Perform other customer service related duties and tasks as assigned

Job Criteria

Experience

No experience required


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