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Guestroom Attendant (PT)

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $19.13
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Work Schedule

Day Shifts
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Benefits

Hourly pay rate
Paid Time Off
Holiday pay
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
401k
HSA/FSA plans
Referral Bonus
Discounted lodging
Discounted dining
Employee assistance program
volunteer opportunities
Committee participation
Online Learning Platform

Job Description

Hotel Leo is a historic establishment located in the heart of downtown Bellingham, renowned for blending modern comfort with classic style. This thoughtfully restored hotel holds a place on both the National and Local Historic Registry, reflecting its rich heritage and commitment to high hospitality standards. The hotel offers a unique lodging experience, combining hotel accommodations and apartment residences with lively common spaces, making it a vibrant and welcoming destination for guests. Operated under the management of Columbia Hospitality, Inc., a nationally recognized management and consulting company specializing in hospitality solutions, Hotel Leo prides itself on delivering exceptional guest experiences through its dedicated team. Columbia Hospitality, with over 25 years of industry expertise, manages a diverse portfolio that includes award-winning hotels and resorts, residential communities, restaurants, golf clubs, conference centers, and distinctive venues. The company is distinguished for fostering an inclusive, fun, and nurturing work environment, earning multiple recognitions as one of the Top Companies to Work for in Washington.

The Guestroom Attendant position at Hotel Leo is a part-time role crucial to maintaining the property’s cleanliness and overall guest satisfaction. This role offers an hourly pay rate of $19.13, with the unique perk of daily payment, allowing employees to make any day their payday. Additionally, employees enjoy paid time off, holiday pay, and comprehensive benefits including medical, dental, vision, disability coverage, and 401K plans. The role fits within Columbia Hospitality's values-based culture, emphasizing inclusion, respect, enthusiasm, and teamwork.

As a Guestroom Attendant, you will be responsible for cleaning and replenishing guest rooms efficiently and maintaining supplies. You will work as part of a talented team dedicated to upholding the Rooms Division's standards by ensuring every room is spotless and inviting. Your role is vital in creating a memorable first impression for guests, providing a warm and professional service experience from the moment they enter the hotel. You will be expected to clean a specific number of designated rooms during each shift and manage housekeeping cart supplies, ensuring operational readiness throughout your shift.

The position requires attentiveness to detail and a commitment to quality, as you will also report any damage, repair needs, or supply shortages you observe. Beyond guestroom maintenance, you will help monitor the cleanliness of all public areas on the property, providing a consistent level of excellence throughout the hotel. Participation in mandatory staff meetings and training sessions is essential to stay informed of protocols and contribute to the continuous improvement of service standards.

Hotel Leo and Columbia Hospitality value diversity and encourage applicants from all backgrounds. The company embraces a culture that supports growth, fun, and community engagement, including volunteer opportunities and participation in various committees focusing on philanthropy, diversity, equity, and inclusion. Employees have access to discounted lodging, dining, spa services, golf, and retail, as well as resources for professional growth like an online learning platform.

This role is ideal for individuals who enjoy working in a fast-paced environment and have prior experience or enthusiasm for housekeeping. Knowledge of cleaning techniques and chemical applications is a plus, but a willingness to learn and a positive attitude are equally important. In return, you gain opportunities for referral bonuses, access to several employee assistance programs, and the chance to develop your career in a vibrant setting backed by a respected company committed to employee well-being and professional success.

Job Requirements

  • High school diploma or equivalent
  • prior housekeeping or related cleaning experience preferred
  • ability to stand and walk for extended periods
  • ability to lift and carry up to 25 pounds
  • strong attention to detail
  • effective communication skills
  • availability to work flexible hours including weekends and holidays

Job Qualifications

  • Prior housekeeping or related cleaning experience preferred
  • knowledge of cleaning techniques/chemical applications a plus
  • desire to work in a fast-paced role

Job Duties

  • Provide guests with professional, efficient, prompt, and courteous service
  • clean and maintain all guestrooms to property specific standards
  • clean and replenish designated number of rooms within assigned shift
  • maintain supplies and organization of housekeeping cart
  • check all rooms and report any damage, repair needs, or loss of supplies
  • monitor cleanliness of all public areas both inside and out on property
  • attend all mandatory staff meetings and training sessions
  • greet and warmly engage guests
  • complete tasks as assigned by housekeeping manager and/or general manager

Job Criteria

Experience

Entry Level (1-2 years)


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