Job Overview

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Compensation

Hourly
Exact $12.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule

Job Description

American Golf is a leading name in the golf hospitality industry, with a well-established reputation for enhancing the game of golf and fostering strong community ties. With its expertise in golf course operations and club culture, American Golf is dedicated to creating warm, welcoming, and memorable experiences for every guest and member who visits their courses. As a company, they prioritize exceptional course care, outstanding customer service, and the creation of inviting environments that encourage people to play golf, connect with others, and feel at home. This commitment stems from the belief that golf transcends the realm of sport; it is a place where relationships are built, traditions flourish, and community spirit thrives.

The role of Golf Cart Attendant at American Golf is an integral part of the club's hospitality and guest experience team. This position focuses on providing safe and efficient transportation for guests who need assistance accessing upper-level areas of the clubhouse, thus enhancing their overall visit. The attendant will operate golf carts to transport guests to and from the second-floor restaurant and other clubhouse sections, specifically supporting those with mobility needs in a professional and respectful manner. Beyond transportation, the role acts as a supportive function within the front-of-house operations, maintaining smooth service flow, cleanliness, and organization of the golf carts and entry areas.

This role requires individuals who are proactive in monitoring guest flow, identifying those who may need assistance, and ensuring their needs are met promptly and courteously. Effective communication with the host stand and management is essential for coordinating guest services and timing. The attendant also supports various operational tasks such as greeting guests, restocking supplies, resetting menus, and providing wayfinding assistance throughout the clubhouse. During peak periods and special events, this position is vital to maintaining efficient service and contributing positively to the guest experience.

American Golf values employees who are engaged, flexible, and committed to delivering a high standard of service in a dynamic environment. This role requires standing and walking for extended periods and operating small transport vehicles safely. Candidates should possess a valid driver's license and a strong guest service mindset. The company honors inclusivity and equal employment opportunities, ensuring a diverse and supportive workplace for all team members. Working at American Golf means being part of a team that supports community building through a shared passion for golf and guest hospitality.

Job Requirements

  • Valid driver’s license
  • ability to safely operate a golf cart or similar small transport vehicle
  • strong guest service mindset
  • comfortable assisting guests with varying mobility needs
  • strong communication skills
  • ability to remain engaged and flexible
  • willingness to work weekends, holidays, and peak service periods

Job Qualifications

  • Strong guest service mindset with a professional and approachable demeanor
  • ability to safely operate a golf cart or similar small transport vehicle
  • comfortable assisting guests with varying mobility needs in a respectful and attentive manner
  • strong communication skills and situational awareness
  • ability to remain engaged during slower periods and pivot to support operational needs
  • valid driver’s license required

Job Duties

  • Transport guests via golf cart to and from the second-floor restaurant and clubhouse areas
  • assist guests with mobility needs in a safe, respectful, and professional manner (non-medical support)
  • monitor guest flow and proactively identify and assist guests who may require support
  • maintain cleanliness, organization, and operational readiness of the golf cart and surrounding areas
  • communicate effectively with host stand and management regarding guest needs, timing, and service flow
  • support host stand operations by greeting and directing guests as needed
  • assist with light operational tasks, including resetting menus, stocking supplies, and organizing entry areas
  • provide wayfinding and general guest assistance throughout the clubhouse
  • support event operations and peak service periods to maintain efficient guest flow
  • maintain awareness of overall guest experience and escalate concerns as appropriate
  • perform additional duties as assigned by management to support guest experience and clubhouse/restaurant operations

Job Criteria

Experience

No experience required


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