GUEST SERVICES SUPERVISOR -VALET

Hyatt Regency Tamaya is a distinguished full-service resort located on the sacred lands of the Santa Ana Pueblo, beautifully framed by the majestic Sandia Mountains. More than just a resort, Tamaya combines tradition, hospitality, and heartfelt connection to create unforgettable guest experiences and rewarding careers for its team members. As part of Hyatt Hotels Corporation, a global leader in hospitality, Hyatt Regency Tamaya commits to upholding values that center on caring for people to help them be their best. These values include empathy, integrity, experimentation, respect, inclusion, and wellbeing, forming the cornerstone of the supportive and inclusive culture found at the resort.

At Hyatt Regency Tamaya, employees find a workplace that values collaboration, respect, and genuine connection among team members. The resort is highly regarded as one of the world’s best places to work, thanks to its ongoing dedication to investing in its people and culture. Whether you are just starting your career in hospitality or seeking to advance to new professional heights, Tamaya offers a nurturing environment where your contributions create meaningful moments for visitors from around the world. The resort is committed to fostering personal and professional growth, providing opportunities for development across Hyatt’s global portfolio.

The role of Bellperson, Doorperson, and Valet Parker at Hyatt Regency Tamaya is a dynamic, fast-paced position involving constant interaction with guests. This multifaceted role requires individuals to support guest services, deliver exceptional hospitality, and efficiently manage vehicle parking operations while maintaining a professional appearance and positive attitude. Responsibilities include welcoming guests promptly upon arrival and departure, coordinating valet traffic flow safely and efficiently, assisting with parking and retrieving vehicles, and ensuring the arrival area remains clean and organized.

Successful candidates will demonstrate excellent communication skills and the flexibility to work various schedules. The ability to drive manual transmission vehicles safely and possess a valid driver's license with a good driving record is essential. Previous hotel experience is advantageous but not mandatory. The role also demands moderate physical strength to safely lift items and a strong knowledge of the local area to enhance guest service. Beyond functional duties, the position plays a critical role in handling guest concerns with professionalism and speed, ensuring guests' experiences are positive and memorable.

Hyatt Regency Tamaya provides generous benefits that support employee wellbeing and work-life balance. These include comprehensive medical, dental, and vision coverage; mental health resources; paid time off; and 12 complimentary hotel nights annually across Hyatt properties worldwide. Moreover, employees enjoy a 401(k) plan with company matching, free meals during shifts, uniform laundering services, and access to various growth and development opportunities. The culture at Tamaya encourages a sense of belonging and celebrates people, purpose, and the creation of meaningful moments every day, making it an ideal place for hospitality professionals who are passionate about delivering exceptional service and pursuing a fulfilling career.