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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $21.00
Benefits
Employee Discounts
Paid Time Off
Training and development opportunities
401k
medical benefits
24/7 Online Care
Pet insurance
Job Description
Geronimo Hospitality Group is a distinguished leader in the hospitality industry, recognized for its collection of award-winning boutique hotels, restaurants, and clubs. With a unique and dynamic work environment, the group prides itself on challenging the status quo and setting new standards for excellence and innovation within the hospitality sector. The company is dedicated to creating standout destinations rather than mere pit stops, fostering a culture that embraces creativity, hard work, and the ambition to push boundaries. Their portfolio includes boutique properties that cater to guests seeking distinctive experiences combined with top-tier service and style. Among these properties is Hotel... Show More
Job Requirements
- High school diploma or equivalent
- minimum 1 year hotel experience required
- computer skills including Microsoft Office
- U.S. work authorization required
Job Qualifications
- High school diploma or equivalent
- minimum 1 year hotel experience required
- computer skills including Microsoft Office
- college degree preferred
- supervisor experience preferred
- knowledge of Opera PMS preferred
Job Duties
- Ensure all guests are being treated in an efficient and courteous manner and that all standards are being applied
- responsible for guest service enrichment and recovery
- responsible for maintaining positive relationships with repeat guests and all corporate accounts
- assist with conducting inspections of the hotel property to ensure cleanliness and maintenance standards are met
- responsible for ordering and maintaining office supplies
- always maintain a neat and clean professional appearance
- ensure all customer satisfaction quality standards are complied with and that policies and procedures are consistently applied
- creation of training programs
- maintaining the companys progressive discipline program and organized associate files in conjunction with human resources
- maintaining all reservations to maximize bookings and revenue in accordance with hotel standards
- coordinate activities with other hotel departments in order to facilitate increased levels of communication and guest satisfaction
- schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met
- be knowledgeable of hotel policies regarding personnel and administer prompt, fair and consistent corrective action for all violations of company policies, rules, and procedures
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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