Guest Services Supervisor

Brush Creek Ranch is a distinguished luxury ranch and resort located in the breathtaking landscapes of Wyoming. Renowned for offering an exceptional blend of outdoor adventure and refined hospitality, Brush Creek Ranch attracts guests seeking authentic and memorable experiences in the great outdoors without sacrificing comfort and sophistication. This esteemed ranch features a broad array of activities set in a pristine natural environment, from horseback riding and hiking to fly fishing and mountain biking, all designed to immerse guests in the scenic beauty and tranquility of Wyoming's wilderness. The Ranch has built a strong reputation for service excellence, positioning itself as a premier destination for luxury adventure travelers and those looking to escape the everyday and reconnect with nature in style and comfort.

Working at Brush Creek Ranch means joining a passionate team devoted to crafting unforgettable moments for every guest. The ranch fosters a supportive and dynamic work culture where individuals can grow professionally and personally, bringing their best selves to work. Employees are encouraged to embrace the ranch's core values of hospitality, respect, and teamwork, contributing to a unique guest experience that blends warm, personalized service with the rugged elegance of outdoor adventure.

The position of Guest Transportation and Activities Supervisor at Brush Creek Ranch is a vital role that focuses on ensuring a seamless and exceptional guest arrival, departure, and activity experience. This role involves overseeing all aspects of guest transportation, including airport pickups, luggage handling, and coordinating transfers within the ranch and to off-site experiences. The supervisor leads a team responsible for delivering timely, safe, and efficient transportation services, enhancing the overall guest experience from their arrival to departure.

Additionally, this role includes the important responsibility of supervising and mentoring Activities Guides and entry-level staff. The supervisor plays an active role in training and developing the team, ensuring they provide knowledgeable, friendly, and engaging service across all ranch programming. Maintaining high standards of cleanliness and presentation for all vehicles and guest areas is also key, as is coordinating logistical aspects of daily activities for flawless execution.

Safety is paramount, and the Guest Transportation and Activities Supervisor must enforce all safety protocols rigorously, from responsible driving practices to activity guidelines. The position requires a strong leadership presence, outstanding communication skills, and a genuine passion for outdoor recreation. Candidates for this role should have a minimum of five years of licensed driving experience and exhibit reliability, adaptability, and the ability to thrive in a collaborative work environment.

This is a seasonal role from early May through October, offering an enriching experience working in a luxury outdoor setting with opportunities for personal growth and development. The role provides access to unique benefits such as medical, dental, and vision insurance from day one, vacation leave, and a supportive work culture within a prestigious ranch network. Living arrangements are available at a subsidized rate, and employees enjoy meals, engagement activities, and discounts on ranch offerings. Joining Brush Creek Ranch means becoming part of a community dedicated to excellence, inclusivity, and celebrating the natural beauty of Wyoming through exceptional service.