Guest Services Supervisor

Kansas City, KS, US|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Exact $20.50

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Health savings account

Telehealth resources

Life insurance

401k with employer match

Paid vacation time off

Paid parental leave

Job Description

Great Wolf Lodge is a renowned family-focused resort and indoor water park brand that creates memorable experiences for guests through immersive entertainment, excellent accommodations, and outstanding customer service. This company is dedicated to providing a welcoming, fun, and safe environment where families can enjoy a unique vacation experience filled with adventure and relaxation. Offering an inviting atmosphere that blends hospitality with entertainment, Great Wolf Lodge is committed to nurturing both their guests and their employees through comprehensive training programs, career advancement opportunities, and a supportive community culture.

The Guest Services Supervisor role at Great Wolf Lodge is a pivotal leader... Show More

Job Requirements

High school diploma or GED
Minimum of 1 year prior experience rooms division/front desk
Experience with Microsoft Office and general software systems
proficiency in Excel, Word and Outlook
Demonstrated customer service, conflict resolution, employee engagement, retention and team building skills
Proficient in both written and spoken English
Ability to work flexible schedule including nights, weekends, holidays as needed

Job Location

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