Guest Services Staff - PromoWest PA

AEG, known as Anschutz Entertainment Group, has been a trailblazer in the sports and live entertainment industry for over two decades. As a global leader, AEG manages more than 300 venues worldwide, hosts approximately 22,000 events annually, and welcomes over 160 million guests every year. The company has a profound commitment to innovation, artistry, and community engagement, leveraging its prominent sports franchises, live music brands, integrated entertainment districts, and premier ticketing platforms to create unforgettable experiences that inspire and thrill audiences across the globe. This dynamic environment offers a stimulating workplace where employees are encouraged to excel and make a meaningful impact in the lives of fans, artists, and athletes alike. The company values diversity and inclusion, striving to reflect the diverse communities it serves while operating with a focus on sustainability and minimizing environmental impact throughout its business operations.

The role of Guest Services Staff at AEG is vital to maintaining the high standards of safety and hospitality that guests expect from a world-class entertainment venue. This position involves directly engaging with guests to ensure their experience is enjoyable, safe, and seamless from arrival to departure. Staff members act as the first point of contact, providing expert, friendly assistance and information about venue amenities such as restrooms, VIP areas, and coat checks. Responsibilities include checking tickets and administering wristbands, enforcing venue policies, and monitoring guest conduct to maintain a secure environment. The Guest Services Staff also play an essential role in emergency preparedness, participating in evacuation procedures, and ensuring compliance with fire safety regulations. This part-time position offers an hourly wage of $10 and may come with benefits subject to Affordable Care Act (ACA) qualification. Though the role does not currently qualify for bonus compensation, it provides invaluable experience in customer service within the energetic settings of concerts, sporting events, and live performances. AEG seeks motivated individuals with a positive attitude, strong communication skills, and the physical ability to perform demanding tasks such as standing, walking, and lifting up to 50 lbs. If you are passionate about delivering exceptional service in a fast-paced, entertainment-driven environment, this opportunity with AEG will allow you to contribute to moments that give the world reason to cheer.