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Guest Services Representative - Customer Service

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $18.85 - $28.30
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability

Job Description

Advocate Health is a leading nonprofit integrated health system in the United States, formed by the strategic combination of Advocate Aurora Health and Atrium Health. Operating under various names such as Advocate Health Care in Illinois, Atrium Health across the Carolinas, Georgia, and Alabama, and Aurora Health Care in Wisconsin, this health system is nationally recognized for its commitment to clinical innovation, superior health outcomes, and exceptional consumer experiences. The system is headquartered in Charlotte, North Carolina, and serves nearly 6 million patients annually through an extensive network of 69 hospitals and over 1,000 care locations. Advocate Health is renowned... Show More

Job Requirements

  • High school diploma or GED equivalent required
  • Two years of customer service experience preferred
  • Ability to drive manual transmission
  • Clean driving record for at least five years
  • Valid applicable state driver's license with no restrictions required
  • CPR certification required

Job Qualifications

  • High school diploma or GED equivalent
  • Two years of customer service experience preferred
  • Level I Qualified Spanish Bilingual Staff (QBS) preferred
  • Valid applicable state driver's license with no restrictions
  • CPR certification

Job Duties

  • Adheres to the general hospital standards to promote a cooperative work environment by utilizing communication skills, interpersonal relationships and team building
  • Responsible for greeting patients and guests with a helpful and caring attitude
  • Responsible for safety in work area
  • Responsible for safety in loading and unloading of vehicles
  • Drives golf cart as requested
  • Performs other duties as requested by management
  • Completes in a timely manner all Medical Center and Department training requirements

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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