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Guest Services Representative - Concessions - Seasonal
Job Overview
Employment Type
Temporary
Hourly
Compensation
Hourly
Range $15.16 - $18.46
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
flexible schedule
Career development opportunities
Job Description
The City of Greeley Recreation Division is committed to providing exceptional recreational services and facilities to the community, fostering a welcoming and safe environment for all patrons. As a part of this vision, the division operates various recreational facilities that offer a wide range of programs, activities, and services designed to promote health, wellness, and community engagement throughout the city. The Recreation Division emphasizes high-quality customer service, safety, and operational efficiency to ensure that all visitors have a positive and enjoyable experience. The City of Greeley values inclusivity, diversity, and equal opportunity in the workplace, providing accommodations to support applicants... Show More
Job Requirements
- Current certification in CPR, First Aid, and AED or ability to obtain within 3 months
- Possession of a valid driver's license
- Ability to drive a city vehicle (experienced level)
- 2 years driving experience and clean driving record for experienced level
- Ability to work early mornings, nights, weekends, holidays
- Ability to lift up to 49 pounds
- Ability to work in a noisy, high-contact environment
- Basic kitchen skills and food preparation knowledge
- Ability to travel up to 25% of the time
- Ability to complete pre-employment screenings including drug test and background checks
Job Qualifications
- Current certification in CPR, First Aid, and AED or ability to obtain within 3 months
- 1-3 years of experience in food handling, restaurant, or concessions preferred
- Experience with computer operations and Microsoft Office applications
- Ability to communicate effectively in Spanish and English is a plus
- Knowledge of municipal business and organizational structure
- Strong interpersonal and teamwork skills
- Good oral, written, and listening communication skills
- Organizational skills with the ability to manage schedules and meet deadlines
- Ability to work independently with sound professional judgment
- Positive problem-solving attitude
- Ability to self-start and take initiative
- Comfort working in a diverse environment
Job Duties
- Greet patrons in a timely manner and ensure facility safety
- Deliver prompt and professional solutions to customer inquiries via face-to-face, phone, and email
- Answer and transfer a high volume of telephone calls
- Provide courteous service for program registrations, facility bookings, and daily facility use
- Conduct comprehensive tours of the facility
- Handle and prepare food adhering to safe serve guidelines
- Restock supplies and maintain sanitation of concessions areas
- Utilize recreation management software for membership sales, registrations, rentals, and point of sale
- Maintain and update marketing materials, website, and social media
- Follow risk management and emergency response procedures
- Promote membership sales at recreation sites
- Assist patrons with activity registrations
- Maintain family and organization accounts
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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