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Job Overview
Employment Type
Temporary
Hourly
Compensation
Hourly
Exact $17.75
Work Schedule
Flexible
Day Shifts
Benefits
competitive pay
seasonal employment
opportunity to work in a community-focused environment
experience in customer service
Engagement with diverse guest populations
Exposure to fast-paced event environments
Team-oriented work culture
Job Description
The Orange County Fair & Event Center is a renowned venue that hosts a variety of community events and attractions, including the annual OC Fair. Known for its vibrant atmosphere and commitment to delivering exceptional guest experiences, the OC Fair & Event Center serves thousands of patrons each year ranging from everyday visitors and families to VIP guests and Board Members. As a vital part of the community, the OC Fair & Event Center strives to maintain an engaging and welcoming environment for all attendees, providing entertainment, educational opportunities, and exceptional hospitality services during its seasonal events.
The ... Show More
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Job Requirements
- Be at least 18 years of age
- Have excellent customer service skills
- Have previous experience in customer service especially with the public or VIPs
- Be able to remain calm and helpful during stressful situations
- Be available to work all 23 days of the annual OC Fair
- Be able to work outside normal business days and weeks as needed
- Be physically able to stand walk for extended periods and occasionally lift up to 25 pounds
Job Qualifications
- Must be at least 18 years of age
- Demonstrated excellent customer service skills
- Previous experience in a customer service position preferably working with the public or VIPs
- Ability to remain calm and helpful during stressful situations
- Must be available to work all 23 days of the annual OC Fair
- Ability to work outside normal business days and weeks as demanded by events and programs
- Knowledge of the layout and facilities of the OC Fair & Event Center highly preferred
- Bilingual English/Spanish skills strongly desired
Job Duties
- Provide customer service to guests including fair patrons VIP guests and/or Board Members
- Handle customer complaints comments and suggestions from guests and escalate more complex issues to Guest Services Leads and/or Supervisors
- Provide guests with information regarding events including the annual OC Fair
- Serve as Receptionist handling incoming phone inquiries and assisting walk-in visitors
- Serve as a Neighborhood Ambassador monitoring local neighborhood activity removing waste and debris responding to and documenting neighbor requests
- Direct guests to specific locations throughout the property
- Ensure guests leave the property with a positive experience
- Assist with special needs requests
- Assist with hospitality duties during special events
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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