Job Overview
Employment Type
Part-time
Compensation
Salary
Range $43,680.00 - $56,212.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Job Description
Children's Hospital Los Angeles (CHLA) is a renowned pediatric healthcare institution consistently ranked among the top 10 children's hospitals nationwide. Established in 1932, CHLA is affiliated with the Keck School of Medicine of the University of Southern California and is recognized as a premier Magnet-designated teaching hospital. The hospital provides world-class care through over 350 specialized programs and services, contributing significantly to the well-being of more than 155,000 patients annually. At CHLA, excellence in medical treatment is complemented by groundbreaking research, clinical innovation, and a strong culture centered around learning, collaboration, and compassionate care. The hospital is deeply committed to creating hope and fostering healthier futures for children and families in the community and beyond. CHLA’s dedication to diversity and inclusion ensures equitable opportunities for all team members and applicants, supporting a work environment rich in varied backgrounds and perspectives. This commitment fosters stronger patient relationships and a supportive community within the hospital.
The part-time Guest Services Representative position at Children's Hospital Los Angeles presents an exciting opportunity for individuals passionate about pediatric healthcare and exceptional customer service. This role is specifically tailored for those who can effectively act as a key information resource within hospital lobbies, providing visitor triage in line with CHLA's visitation and safety policies. The schedule primarily involves weekend shifts from 12:00 PM to 8:30 PM on Saturdays and Sundays, supplemented by two variable weekday shifts. The role demands a dynamic individual skilled in communication and visitor assistance to enhance the hospital experience for patients, families, and guests. Bilingual proficiency in English and Spanish is preferred, enriching the ability to engage with a diverse patient population. Experience in healthcare environments and basic computer skills are advantageous, facilitating smooth operations and effective information dissemination. This role contributes directly to maintaining a safe and welcoming environment at one of the nation's leading pediatric care centers. The compensation for this position ranges from USD 43,680 to USD 56,212 annually, reflecting a competitive benefits package designed to reward experience, education, and credentials. By joining Children’s Hospital Los Angeles as a Guest Services Representative, candidates have the chance to play a crucial role in a mission-driven organization focused on providing family-centered care, fostering professional development, and building brighter tomorrows for children and families served by CHLA.
The part-time Guest Services Representative position at Children's Hospital Los Angeles presents an exciting opportunity for individuals passionate about pediatric healthcare and exceptional customer service. This role is specifically tailored for those who can effectively act as a key information resource within hospital lobbies, providing visitor triage in line with CHLA's visitation and safety policies. The schedule primarily involves weekend shifts from 12:00 PM to 8:30 PM on Saturdays and Sundays, supplemented by two variable weekday shifts. The role demands a dynamic individual skilled in communication and visitor assistance to enhance the hospital experience for patients, families, and guests. Bilingual proficiency in English and Spanish is preferred, enriching the ability to engage with a diverse patient population. Experience in healthcare environments and basic computer skills are advantageous, facilitating smooth operations and effective information dissemination. This role contributes directly to maintaining a safe and welcoming environment at one of the nation's leading pediatric care centers. The compensation for this position ranges from USD 43,680 to USD 56,212 annually, reflecting a competitive benefits package designed to reward experience, education, and credentials. By joining Children’s Hospital Los Angeles as a Guest Services Representative, candidates have the chance to play a crucial role in a mission-driven organization focused on providing family-centered care, fostering professional development, and building brighter tomorrows for children and families served by CHLA.
Job Requirements
- High school diploma, GED, or equivalent required
- Bilingual in English/Spanish preferred
- Experience in a healthcare environment preferred
- Basic computer proficiency preferred
- Ability to work weekends and variable weekday shifts
- Excellent interpersonal skills
Job Qualifications
- High school diploma, GED, or equivalent
- Bilingual in English/Spanish preferred
- Experience in a healthcare environment preferred
- Basic computer proficiency preferred
- Strong communication skills
- Ability to manage visitor interactions professionally
Job Duties
- Represent the hospital as an information resource in the hospital lobbies
- Provide visitor triage in accordance with CHLA visitation policies
- Ensure safety policies and procedures are followed
- Assist patients, families, and visitors with inquiries
- Maintain a welcoming and professional environment
- Support hospital staff by relaying visitor information
- Utilize basic computer skills to document and communicate visitor information
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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