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Guest Services | Front Desk (Part-Time)

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $17.00 - $20.00
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Benefits

sick leave
403b retirement plan with generous employer match
Reasonable accommodations for individuals with disabilities
Supportive and values-driven work environment
Part-time employment with flexible hours

Job Description

The Boulder Jewish Community Center (Boulder JCC) is a vibrant, values-driven community organization dedicated to fostering connection, wellness, and enrichment for individuals and families in Boulder and the surrounding areas. As a cornerstone of local community life, the Boulder JCC provides a welcoming space where members and visitors can engage in cultural, educational, recreational, and social programs tailored to diverse interests and age groups. Committed to inclusivity and respect, this organization emphasizes creating meaningful experiences and positive change in the community by offering a collaborative and supportive environment for both employees and the public. As a part-time employer, the Boulder... Show More

Job Requirements

  • Demonstrated customer-service orientation
  • welcoming, positive attitude and capacity to adapt
  • solid computer skills including Google Suite, Microsoft Suite, database Salesforce experience a plus
  • clear, professional, and effective written and verbal communications both in-person and over the phone
  • conscientious about arriving on time as scheduled
  • well-developed people skills and the ability to handle sensitive and confidential information with integrity and discretion
  • ability to work independently with the ability to make sound decisions in the absence of a supervisor
  • ability to work occasional evenings a plus
  • excellent organization and attention to detail, a strong work ethic, and the ability to work independently and collaboratively in a team environment
  • ability to dress in a professional and business casual manner

Job Qualifications

  • Demonstrated customer-service orientation
  • welcoming, positive attitude and capacity to adapt
  • solid computer skills including Google Suite, Microsoft Suite, database Salesforce experience a plus
  • clear, professional, and effective written and verbal communications both in-person and over the phone
  • conscientious about arriving on time as scheduled
  • well-developed people skills and the ability to handle sensitive and confidential information with integrity and discretion
  • ability to work independently with the ability to make sound decisions in the absence of a supervisor
  • ability to work occasional evenings a plus
  • excellent organization and attention to detail, a strong work ethic, and the ability to work independently and collaboratively in a team environment
  • ability to dress in a professional and business casual manner

Job Duties

  • Approach reception with an understanding and appreciation of the connection between welcoming guests and building community
  • serve as the first point of contact and ensure a warm, welcoming, and helpful experience for community members and staff both virtual and in-person
  • manage phone and foot traffic
  • provide assistance to events and rentals staff leading up to and during public and private special events
  • perform general clerical and database support to update contact records, support program registration, and other data entry as needed
  • proactively manage all internal room reservations of the Boulder JCC's facilities for staff per Internal Reservation Process
  • continually optimize processes, including identifying best practices and drafting recommendations for office protocols
  • partner with security guard(s) to follow security protocols and maintain accurate visitor log

Job Location

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