GUEST SERVICES-OCEAN PRIME KANSAS CITY

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $24.00
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Benefits

opportunities for career growth
Dining discounts at any of our 60+ restaurants
Health benefits for eligible associates
Inclusive, fun, and creative environment
flexible scheduling
Paid Time Off
Closed 7 major holidays

Job Description

OCEAN PRIME is a renowned fine dining restaurant known for delivering exceptional hospitality and exquisite culinary experiences. As part of the prestigious Cameron Mitchell Restaurants group, OCEAN PRIME prides itself on its commitment to great people delivering genuine hospitality. The company fosters a culture where associates are valued and empowered, creating an inclusive, fun, and creative work environment. With over 60 restaurants under the Cameron Mitchell umbrella, the organization offers excellent opportunities for career growth, including promoting from within 80 percent of the time. Associates enjoy dining discounts, health benefits for eligible employees, flexible scheduling, paid time off, and closures... Show More

Job Requirements

  • High school diploma or equivalent
  • previous guest services or hospitality experience preferred
  • ability to stand and walk for extended periods
  • strong communication skills
  • positive attitude and genuine hospitality approach
  • punctuality and reliability
  • ability to follow safety and sanitation guidelines
  • flexible availability including evenings, weekends, and holidays

Job Qualifications

  • High school diploma or equivalent
  • previous experience in a hostess or customer service role preferred
  • strong communication and interpersonal skills
  • ability to maintain a positive, friendly demeanor under pressure
  • excellent organizational skills
  • ability to work in a fast-paced environment
  • teamwork and collaboration mindset
  • knowledge of hospitality standards and guest service excellence

Job Duties

  • Reports to work on time as indicated on the work schedule
  • uniform meets restaurant requirements and is maintained and cleaned
  • practices positive personal hygiene and cleanliness habits during all work shifts
  • exemplifies hospitality standards
  • answers guests' questions about the restaurant
  • handles requests and complaints with guest satisfaction as the priority
  • cooperates with management and co-workers to assist others with duties if needed
  • communicates suggestions for improvement in a positive fashion
  • follows all national, state, and local safety, health, and sanitation guidelines as specified by the restaurant
  • reports potentially unsafe conditions and uses materials and equipment properly
  • knows emergency procedures in the restaurant
  • performs all duties and maintains knowledge of all standards and procedures as stated in the associate handbook

Job Location

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