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Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $17.50
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Flexible spending account
401k

Job Description

Full House Resorts is a prominent hospitality company specializing in creating memorable guest experiences across their diverse range of resort and casino properties. With a strong focus on luxury, guest satisfaction, and exceptional service standards, Full House Resorts has built a reputation for being one of the leading employers in the hospitality sector. The company prides itself on fostering a supportive work environment that values professionalism, teamwork, and continuous development for its employees. Known for its vibrant and fast-paced work settings, Full House Resorts offers its staff an opportunity to grow within the hospitality industry while being part of a... Show More

Job Requirements

  • High school diploma or equivalent preferred
  • Ability to drive both manual and automatic transmission vehicles
  • Excellent customer service and communication skills
  • Professional appearance and demeanor
  • Availability to work flexible shifts including weekends and holidays
  • One or more years of hospitality or related experience
  • Demonstrated effective and diplomatic oral and written communication skills in English
  • Valid driver's license with a clean driving record
  • Ability to lift and carry luggage up to 50 lbs
  • Ability to stand and walk for extended periods

Job Qualifications

  • High school diploma or equivalent preferred
  • Ability to drive both manual and automatic transmission vehicles
  • Excellent customer service and communication skills
  • Professional appearance and demeanor
  • Availability to work flexible shifts including weekends and holidays
  • One or more years of hospitality or related experience
  • Demonstrated effective and diplomatic oral and written communication skills in English
  • Valid driver's license with a clean driving record

Job Duties

  • Greet guests warmly and professionally upon arrival and departure
  • Assist guest inquiries politely and respectfully
  • Provide accurate information about hotel amenities, promotions, and local attractions
  • Handle guest requests, complaints, and service recovery with professionalism
  • Maintain accurate records and ensure compliance with hotel policies
  • Safely park and retrieve guest vehicles in designated valet areas
  • Maintain organized tracking of keys, tickets, and vehicle information
  • Assist guests with loading/unloading items from vehicles
  • Monitor valet area for cleanliness, safety, and traffic flow
  • Drive both automatic and manual transmission vehicles
  • Escort guests to rooms while handling luggage with care
  • Deliver amenities, packages, and other items to guest rooms as requested
  • Assist with group arrivals/departures and coordinate luggage storage
  • Maintain cleanliness and organization of bell desk and storage areas
  • Communicate effectively with Front Office, Housekeeping, Security, and other departments
  • Uphold grooming, uniform, and gaming license standards at all times
  • Follow safety, security, and guest privacy protocols
  • Maintain awareness of hotel operations and guest satisfaction
  • Perform other duties as assigned by management

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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