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BEST Crowd Management logo

Guest Services - NC State University

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $17.00
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Benefits

competitive pay
daily pay options
Weekly pay options
Career growth opportunities
Training and development programs
flexible scheduling
positive and supportive work environment

Job Description

BEST Crowd Management is a premier provider of crowd management and event security services, dedicated to ensuring the safety and smooth operation of events across the Raleigh, NC area. Part of GardaWorld, a global leader in security solutions, BEST Crowd Management prides itself on delivering professional, reliable, and efficient security services tailored to the unique needs of each event and client. With a strong commitment to safety, customer service, and excellence, BEST Crowd Management has established a reputation for managing various types of events including sports, concerts, festivals, and university gatherings with the utmost diligence and care.

The ... Show More

Job Requirements

  • Be at least 18 years old
  • Hold a high school diploma or equivalent
  • Previous experience in event security, law enforcement, or related field is advantageous
  • Possess strong physical fitness and ability to stand or walk for extended periods
  • Exhibit excellent observational and problem-solving skills
  • Demonstrate exceptional communication and interpersonal skills
  • Work effectively in a team and collaborate with individuals from diverse backgrounds
  • Maintain flexibility to work evenings, weekends, and holidays based on event schedules
  • Possess a valid security license or willingness to obtain one if required by local regulations
  • Successfully pass a background check and drug screening

Job Qualifications

  • Hold a high school diploma or equivalent
  • Previous experience in event security, law enforcement, or related field is advantageous
  • Possess strong physical fitness and ability to stand or walk for extended periods
  • Exhibit excellent observational and problem-solving skills
  • Demonstrate exceptional communication and interpersonal skills
  • Work effectively in a team and collaborate with diverse individuals
  • Maintain flexibility to work evenings, weekends, and holidays based on event schedules
  • Possess a valid security license or willingness to obtain one if required by local regulations

Job Duties

  • Make a positive impact by maintaining a visible and professional presence to the standards of the client as well as BEST
  • Patrol assigned areas to deter unauthorized activities and ensure safety
  • Monitor access points, conduct bag checks, perform entry screenings, and stay vigilant to suspicious parties or situations
  • Respond promptly and effectively to any security incidents or emergencies, including medical emergencies, disturbances, or unauthorized entry
  • Collaborate with event staff, law enforcement, and emergency services to coordinate security efforts and resolve issues
  • Provide exceptional customer service by assisting attendees, answering questions, and offering directions
  • Report any security-related occurrences or incidents to the appropriate supervisor, law enforcement, or medical personnel
  • Create and maintain documentation of relevant activity and submit to leadership
  • Uphold company policies, procedures, and guidelines to maintain professionalism and security effectiveness

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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