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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $75,000.00 - $80,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career Development
wellness programs
Job Description
Montage International is a distinguished hospitality management company renowned for its commitment to delivering exceptional luxury experiences across its portfolio of resorts and hotels. The organization's ethos centers around passion, dedication, and a culture that encourages its employees to do what they love. Montage International fosters an inclusive workplace environment that embraces diversity and supports applicants with disabilities by providing reasonable accommodations throughout the hiring process. This dedication to equity and excellence has established Montage as a premier name in luxury hospitality, continuously elevating guest experiences through innovation and customer-centric strategies. The company also emphasizes internal growth by inviting current... Show More
Job Requirements
- Ability to stand and walk for 8 hours a day
- must be able to lift up to 25 lbs regularly
- must be able to push and pull carts and equipment weighing up to 250 lbs occasionally
- grasping writing standing sitting walking repetitive motions bending climbing listening and hearing ability and visual acuity required
- minimum of four years experience in customer service
- two to three years of hotel supervisory experience
- advanced skills in Word Excel PowerPoint Opera and Outlook
Job Qualifications
- Minimum of four years experience in customer service
- two to three years of hotel supervisory experience
- advanced skills in Word Excel PowerPoint Opera and Outlook
- luxury hotel experience strongly preferred
- knowledge and experience in using Birchstreet Alice and Opera
Job Duties
- Lead by example
- support the department operation and provide direct service to guests as needed
- oversee the arrival and departure experience ensuring guests expectations are exceeded at all times
- assist in creating and implementing profit and flow-through enhancing strategies and programs
- review daily financial and labor reports providing suggestions for adjusting the operation as needed to achieve annual budget and forecasts
- assist in creating implementing and executing department trainings recruiting and innovative pre-shifts
- manage associate engagement scheduling payroll counseling and quarterly department meetings for the Recreations team
- support the hotel's life-safety systems and be prepared at all times for emergency situations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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