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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401k
Supplemental Insurance
Bonus opportunities
Paid Time Off
Paid training
Tuition Assistance
Employee Discounts
Job Description
Parking Management Company (PMC) is a reputable leader in the parking and valet services industry, dedicated to providing exceptional service and operational excellence to parking facilities across various markets. As a full-service valet and parking management company, PMC collaborates with commercial properties, hospitality venues, and special events to optimize parking operations and enhance guest experiences. Committed to innovative solutions and community engagement, PMC offers comprehensive management services that focus on safety, efficiency, and customer satisfaction, contributing to the success and growth of their clients’ businesses.
The Valet Account Manager role at PMC is a pivotal leadership position within the ... Show More
The Valet Account Manager role at PMC is a pivotal leadership position within the ... Show More
Job Requirements
- High school diploma or GED
- Three years of supervisory experience in parking, hospitality, or similar customer service field
- Valid driver’s license
- Acceptable motor vehicle record with no more than three moving violations in three years
- Ability to pass and maintain a clean background check
- Ability to work flexible hours including occasional travel
- Physical ability to perform valet duties including extended standing, running, and lifting moderate weights
- Good vision including depth perception and peripheral awareness
- Effective communication skills
- Use of personal cell phone for work purposes
Job Qualifications
- High school diploma or GED
- At least three years of supervisory experience in parking, hospitality, or customer service
- Valid driver’s license with acceptable motor vehicle record
- Strong client management and communication skills
- Ability to analyze financial data and operational metrics
- Experience in training and team leadership
- Excellent problem-solving and decision-making abilities
Job Duties
- Serve as the primary contact for each property, ensuring contractual obligations are met
- Manage scheduling, staffing, and quality assurance to ensure smooth daily operations
- Conduct regular site visits to identify and resolve issues, maintain equipment, and improve processes
- Monitor site-level revenue, payroll, and expenses to identify trends and irregularities
- Recruit, train, and coach hourly associates, set clear performance expectations
- Provide regular updates to management through reports on progress and challenges
- Actively involve staff in planning, decision-making, and process improvement
- Perform valet duties as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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