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Job Overview
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee wellness program
Professional Development
Job Description
Banner Health is one of the largest nonprofit health systems in the United States, known for its long-standing tradition of delivering high-quality care while embracing innovative healthcare practices that meet the evolving needs of its communities. With a robust presence across multiple states, Banner Health operates a network of facilities, including hospitals, urgent care centers, and specialized clinics that address a wide range of medical needs. The organization is committed to fostering a culture of excellence and compassion, which is reflected in its patient-centered approach and integration of advanced medical technology. Banner Health Center plus in Glendale, Arizona, exemplifies this... Show More
Job Requirements
- High school diploma/GED or equivalent working knowledge
- Ability to handle ongoing face-to-face contact with patients, guests and staff
- Excellent oral communication and listening skills
- Ability to interact pleasantly and calmly with patients, guests and staff
- Availability to work Monday through Friday during morning hours
Job Qualifications
- High school diploma/GED or equivalent working knowledge
- Must have the ability to handle ongoing face-to-face contact with patients, guests and staff
- Must possess excellent oral communication, as well as listening skills to effectively interact pleasantly and calmly with patients, guests and staff
- Additional related education and/or experience preferred
Job Duties
- Meets, greets and assists patients and guests and provides general information regarding the services, the facility, and geographical area
- Responds to special requests from our patients, customers and guests
- Makes special arrangements to ensure unique needs are met
- Assist patients and guests with scheduling transportation or other services as needed
- Gathers, summarizes and provides information to patients and their guests about the property and surrounding area amenities and establishments
- Coordinates patient needs with other departments/areas
- Contracts appropriate individual or department as necessary to resolve patient's requests
- Coordinates access to the care delivery area, performs visitor authorization procedures, serves as a liaison between visitors and staff, relays visitor concerns to staff, and coordinates visitor support services
- Answers phone, transfers calls, takes messages and relays messages and information as needed
- Provides tours of the facility and walks customers to appropriate areas within the facility
- Performs functions within established parameters
- Customers include patients, families, and the community at large
- Expected to perform daily work duties with minimal supervision based on training and policies provided
- Expected to assist with patient and guest inquiries to ensure a positive experience
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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