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Guest Services Leader at Pilot Flying J

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Pilot Flying J

Guest Services Leader

Wilmington, DE, USA|Onsite

Job Overview

Employment Type

Hourly

Compensation

Hourly

Range $17.95 - $26.68

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Night Shifts

Benefits

Fuel discount

Medical insurance

Dental Insurance

Vision Insurance

401(k)

flexible spending accounts

Adoption assistance

Tuition Reimbursement

flexible schedule

weekly pay

Job Description

Pilot Company is a premier network of travel centers recognized as an industry leader across North America. Established in 1958 by Jim A. Haslam II, the company has expanded to include more than 750 retail and fueling locations covering 44 states and six Canadian provinces. With a robust team of over 30,000 employees, Pilot Company operates through various divisions including energy and logistics, where it stands as a top fuel supplier. The company manages one of the largest tanker fleets and delivers essential services to oil operations in some of the nation’s busiest basins. Beyond fuel, Pilot Company’s operations encompass... Show More

Job Requirements

high school diploma or equivalent
experience in retail or customer service preferred
strong interpersonal and communication skills
basic computer literacy
ability to work flexible hours including weekends and holidays
background check required
must be able to stand and move for extended periods

Job Qualifications

previous experience or working knowledge of retail operations
excellent customer service skills
proficiency with calculator, computer, and other equipment
ability to work as part of a team and interact with various levels including team members, customers, vendors, and corporate representatives
ability to work flexible schedules including nights, days, weekends, and holidays
able to pass a background check