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Pilot Company (SSC) logo

Guest Services Leader

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $13.44 - $19.49
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Fuel discount
Medical insurance
Dental Insurance
Vision Insurance
401(k)
flexible spending accounts
Adoption assistance
Tuition Reimbursement
flexible schedule
weekly pay

Job Description

Pilot Company is a distinguished leader in the travel center industry, boasting a robust network that encompasses over 750 retail and fueling locations across 44 states and six Canadian provinces. With more than 30,000 dedicated team members, Pilot Company has established itself as an integral part of the transportation and logistics sector. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, the company has grown significantly while maintaining its founding values of a people-first culture and community engagement. Pilot Company’s energy and logistics division is a top-tier supplier of fuel, operating one of the... Show More

Job Requirements

  • high school diploma or equivalent
  • prior experience in retail or similar field
  • ability to perform background check
  • strong interpersonal skills
  • ability to work flexible hours including holidays and weekends
  • reliable and self-motivated
  • proficient with computers and calculators

Job Qualifications

  • previous experience or working knowledge of retail operations
  • excellent customer service skills
  • proficiency with calculator, computer, and related equipment
  • ability to work as part of a team
  • effective communication skills with various stakeholders
  • flexible availability including nights, weekends, and holidays

Job Duties

  • supervise employees and general store operations
  • respond to customer needs with excellent customer service
  • assist managers with store maintenance tasks
  • ensure stores are clean, safe and well-organized
  • maintain a customer-focused culture
  • handle cash register and other operational equipment
  • collaborate with team members and corporate representatives

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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