Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Career development opportunities
Employee Discounts
Positive work environment
Job Description
Aramark is a global leader in food, facilities management, and uniform services, committed to delivering innovative solutions that enrich and nourish lives. With a dedication to quality, safety, and sustainability, Aramark serves clients in various sectors including education, healthcare, sports, and business. The company prides itself on fostering an inclusive work environment that supports growth, development, and career advancement for its employees. Aramark's National Center for Employee Development (NCED) in Norman, OK, is a key facility that focuses on training and development initiatives designed to enhance employee skills and deliver exceptional guest experiences.
As a Front Desk Supervisor at NCED, you will play a vital role in overseeing the Guest Services Support Staff to ensure the highest standards of guest service. This supervisory role encompasses training front desk personnel to meet and exceed performance expectations, managing daily operations of the front desk, and providing world-class service to all visitors and guests. The position demands not only leadership skills but also the ability to maintain a positive and professional atmosphere in a fast-paced environment. Candidates must exhibit a strong work ethic, excellent communication skills, and relevant experience in guest services to succeed in this role.
In addition to supervisory responsibilities, you will be expected to manage physical tasks such as lifting and standing for extended periods, making stamina and physical fitness important. This role offers an opportunity to contribute to a renowned organization committed to employee development and guest satisfaction. Aramark values equal employment opportunities and actively promotes a positive working environment where diversity and teamwork thrive. Joining Aramark at the NCED means becoming part of a dynamic team dedicated to excellence in guest services and employee training, with a focus on continuous improvement and professional growth.
As a Front Desk Supervisor at NCED, you will play a vital role in overseeing the Guest Services Support Staff to ensure the highest standards of guest service. This supervisory role encompasses training front desk personnel to meet and exceed performance expectations, managing daily operations of the front desk, and providing world-class service to all visitors and guests. The position demands not only leadership skills but also the ability to maintain a positive and professional atmosphere in a fast-paced environment. Candidates must exhibit a strong work ethic, excellent communication skills, and relevant experience in guest services to succeed in this role.
In addition to supervisory responsibilities, you will be expected to manage physical tasks such as lifting and standing for extended periods, making stamina and physical fitness important. This role offers an opportunity to contribute to a renowned organization committed to employee development and guest satisfaction. Aramark values equal employment opportunities and actively promotes a positive working environment where diversity and teamwork thrive. Joining Aramark at the NCED means becoming part of a dynamic team dedicated to excellence in guest services and employee training, with a focus on continuous improvement and professional growth.
Job Requirements
- high school diploma or equivalent
- previous experience in a guest services role
- strong work ethic
- excellent communication skills
- ability to stand for extended periods
- ability to lift moderately heavy items
- willingness to work a flexible schedule
Job Qualifications
- experience in guest services
- strong communication skills
- leadership or supervisory experience
- ability to train and mentor staff
- excellent organizational skills
- customer service orientation
- ability to handle physical demands
Job Duties
- supervise guest services support staff
- provide training for front desk personnel
- ensure world-class service for all guests
- manage daily front desk operations
- maintain a professional and welcoming environment
- handle guest inquiries and resolve issues effectively
- support physical demands including lifting and standing
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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