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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $19.00 - $20.63
Work Schedule
Weekend Shifts
Benefits
Generous store discount
Paid Time Off
Sick Time
Health Insurance
401(k) retirement plan
Wellness Program
Employee assistance program
Vision Insurance
Dental Insurance
Short term disability insurance
critical illness insurance
Life insurance
flexible spending accounts
health spending accounts
Income advance program
Job Description
Healthy Living Market and Cafe is a thriving community-focused grocery store and cafe dedicated to providing exceptional guest experiences through its commitment to teamwork, hospitality, and quality. The company prides itself on fostering a collaborative environment where creativity and curiosity are encouraged, making it a vibrant place to work for those passionate about food, cooking, and customer service. Known for its high-energy atmosphere, Healthy Living places a strong emphasis on building lasting relationships with the local community and creating a welcoming space for all guests. With a focus on collective success and personal growth, the store supports its employees by... Show More
Job Requirements
- High school diploma or equivalent
- At least 2 years of previous customer service experience preferably in a retail environment
- At least 1 year of previous cash handling experience
- Previous experience with POS systems
- Ability to work full-time including weekends and holidays
- Strong organizational and leadership skills
- Reliable and present at work consistently
Job Qualifications
- High school diploma or equivalent
- At least 2 years of previous customer service experience preferably in a retail environment
- At least 1 year of previous cash handling experience
- Previous experience with POS systems
- Excellent communication and interpersonal skills
- Leadership and team-building capabilities
- Ability to multitask and operate in a fast-paced environment
- Strong problem-solving skills
- Commitment to guest satisfaction and creating positive experiences
Job Duties
- Accountable for all aspects of department operations and ensures an organized and smoothly run department
- Ensures all staff are well-versed in HL's Guest Service philosophy and are providing genuine guest care in a friendly, polite, professional and gracious way
- Ensures that guest service staff follows the established guidelines for returns, helping guests find products, special orders, guest requests
- works with ASMs and P&E to update and improve such policies
- Ensures that Front End staff follows the policies and procedures for register operation, opening and closing the store including accurate cash handling
- Builds a team through mutual trust, respect and coordination
- Works with P&E to interview and hire staff when needed
- Helps train all new staff members
- Coordinates scheduling and staffing with the Guest Service Manager to ensure the department is adequately supported during busy periods
- Train, mentor, and motivate all Front End staff to deliver exceptional guest service, maintain cleanliness, and uphold hospitality standards
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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