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Kohler Co. logo

Guest Services I LK, Lodge Kohler

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $13.00 - $17.25
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Work Schedule

Fixed Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Employee wellness programs
Uniform allowance

Job Description

About Lodge Kohler: Lodge Kohler is a distinguished boutique hotel located just yards away from the iconic Lambeau Field, the celebrated home of the Green Bay Packers in Green Bay, Wisconsin. Known for its luxurious accommodations and exceptional guest services, Lodge Kohler offers an unforgettable experience that blends classic elegance with modern amenities. The hotel prides itself on creating a warm and welcoming environment where every guest feels valued and cared for, making it a premier destination for travelers and Packers fans alike. Whether visiting for business or leisure, guests can expect personalized service and attention to detail that exceed... Show More

Job Requirements

  • High school diploma or equivalent
  • Valid driver’s license with a clean driving record
  • Ability to work full-time shifts from 2 pm to 11 pm including weekends
  • Excellent customer service and communication skills
  • Physical ability to assist with luggage and stand for extended periods
  • Prior experience in hospitality or guest services preferred
  • Ability to operate a vehicle safely in a professional setting

Job Qualifications

  • High school diploma or equivalent
  • Prior experience in hospitality or guest services preferred
  • Ability to drive and operate a guest shuttle vehicle safely
  • Strong interpersonal and communication skills
  • Ability to work full-time afternoon and evening shifts
  • Knowledge of local area attractions and hotel facilities
  • Ability to multitask and work efficiently in a fast-paced environment

Job Duties

  • Providing guests with prompt courteous service that exceeds their expectations
  • Assisting guests with their arrival departure luggage and vehicles
  • Valet parking vehicles
  • Driving the guest shuttle in the Green Bay area
  • Identification of guest and room number analyzing the logistics and the most efficient procedures of bringing luggage to guest's room
  • Maintaining a working knowledge of all in-house facilities and hours of operation as well as daily activities and area attractions
  • Miscellaneous deliveries required by guest or hotel staff
  • Maintaining a clean work area including all common rooms and storage closets

Job Criteria

Experience

No experience required


Job Location

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