Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $13.00 - $17.25
Work Schedule
Fixed Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Employee wellness programs
Uniform allowance
Job Description
About Lodge Kohler: Lodge Kohler is a distinguished boutique hotel located just yards away from the iconic Lambeau Field, the celebrated home of the Green Bay Packers in Green Bay, Wisconsin. Known for its luxurious accommodations and exceptional guest services, Lodge Kohler offers an unforgettable experience that blends classic elegance with modern amenities. The hotel prides itself on creating a warm and welcoming environment where every guest feels valued and cared for, making it a premier destination for travelers and Packers fans alike. Whether visiting for business or leisure, guests can expect personalized service and attention to detail that exceed expectations at every touchpoint.
About the role: Join the guest services team at Lodge Kohler, a crucial component of the hotel's operational excellence and guest satisfaction. This full-time position offers an exciting opportunity to be at the heart of the guest experience, providing prompt, courteous service that leaves a lasting impression. Working from 2:00 pm to 11:00 pm on weekdays and weekends, team members play a pivotal role in ensuring smooth arrivals and departures, managing luggage logistics, assisting with valet parking, and transporting guests within the Green Bay area via shuttle service. The role demands a proactive, guest-focused approach, meticulous attention to detail, and strong knowledge of the hotel’s facilities and local attractions to enhance the overall guest journey.
This position requires multitasking and the ability to work efficiently in a fast-paced, dynamic environment. Responsibilities include maintaining cleanliness in work areas, assisting with miscellaneous deliveries, and ensuring that every guest’s arrival and departure are seamless and welcoming. As a vital team member, you will contribute to the hotel’s reputation for outstanding hospitality and help create memorable experiences for every visitor. Whether it is helping guests with luggage, providing information about daily activities, or identifying efficient procedures for service delivery, your role is essential in upholding the Lodge Kohler standard of excellence.
About the role: Join the guest services team at Lodge Kohler, a crucial component of the hotel's operational excellence and guest satisfaction. This full-time position offers an exciting opportunity to be at the heart of the guest experience, providing prompt, courteous service that leaves a lasting impression. Working from 2:00 pm to 11:00 pm on weekdays and weekends, team members play a pivotal role in ensuring smooth arrivals and departures, managing luggage logistics, assisting with valet parking, and transporting guests within the Green Bay area via shuttle service. The role demands a proactive, guest-focused approach, meticulous attention to detail, and strong knowledge of the hotel’s facilities and local attractions to enhance the overall guest journey.
This position requires multitasking and the ability to work efficiently in a fast-paced, dynamic environment. Responsibilities include maintaining cleanliness in work areas, assisting with miscellaneous deliveries, and ensuring that every guest’s arrival and departure are seamless and welcoming. As a vital team member, you will contribute to the hotel’s reputation for outstanding hospitality and help create memorable experiences for every visitor. Whether it is helping guests with luggage, providing information about daily activities, or identifying efficient procedures for service delivery, your role is essential in upholding the Lodge Kohler standard of excellence.
Job Requirements
- High school diploma or equivalent
- Valid driver’s license with a clean driving record
- Ability to work full-time shifts from 2 pm to 11 pm including weekends
- Excellent customer service and communication skills
- Physical ability to assist with luggage and stand for extended periods
- Prior experience in hospitality or guest services preferred
- Ability to operate a vehicle safely in a professional setting
Job Qualifications
- High school diploma or equivalent
- Prior experience in hospitality or guest services preferred
- Ability to drive and operate a guest shuttle vehicle safely
- Strong interpersonal and communication skills
- Ability to work full-time afternoon and evening shifts
- Knowledge of local area attractions and hotel facilities
- Ability to multitask and work efficiently in a fast-paced environment
Job Duties
- Providing guests with prompt courteous service that exceeds their expectations
- Assisting guests with their arrival departure luggage and vehicles
- Valet parking vehicles
- Driving the guest shuttle in the Green Bay area
- Identification of guest and room number analyzing the logistics and the most efficient procedures of bringing luggage to guest's room
- Maintaining a working knowledge of all in-house facilities and hours of operation as well as daily activities and area attractions
- Miscellaneous deliveries required by guest or hotel staff
- Maintaining a clean work area including all common rooms and storage closets
Job Criteria
Experience
No experience required
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
