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Guest Services (Front Desk, Parking Attendant, & Retail) - Zephyr Cove Resort
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $17.75
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k)
Paid Time Off
Parental leave
Disability Coverage
Job Description
Aramark is a global leader in providing food services, facilities management, and uniform services across various industries, including education, healthcare, business, and sports and entertainment. Operating in 15 countries, Aramark proudly serves millions of customers daily, focusing on delivering exceptional service and innovative solutions that meet client needs and enhance guest experience. The company's mission is deeply rooted in service, aiming to do great things not only for its customers and partners but also for its communities and the planet. Aramark values diversity and inclusion, ensuring equal employment opportunities regardless of race, gender, age, disability, or other protected statuses. The... Show More
Job Requirements
- Ability to greet and assist guests effectively
- Experience with reservation booking and operating transaction systems
- Strong verbal and written communication skills
- Attention to detail and organizational skills
- Ability to perform physical activities such as lifting, bending, pushing, pulling, walking, and standing for extended periods
- Willingness to wear uniforms and use personal protective equipment as required
- Availability to work flexible shifts based on client needs
Job Qualifications
- Previous guest services experience preferred
- Demonstrates excellent customer service skills
- Demonstrates interpersonal and communication skills, both verbal and written
- Demonstrate organizational skills, accuracy, and attention to detail
Job Duties
- Greet and provide customer service to guests while anticipating their needs
- Book reservations and coordinate registration
- Operate a register and/or software system to complete cash and credit card transactions
- Answer phone calls and emails and deliver messages as needed
- Maintain excellent customer service and a positive attitude towards guests, customers, clients, co-workers, etc.
- Perform other duties and tasks as assigned by manager
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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